Non-Cash Incentive Programs

Xactly Rewards for Force.com allows organizations to develop sophisticated non-cash rewards incentive programs, contests or special performance incentive funds (SPIFs) tailored to specific audiences within a sales, support, marketing and call center organization. Within these programs, Xactly Rewards points can be assigned to reward specific behaviors such as successful prospecting, up-selling, cross-selling, lead conversion and customer-support case resolution.

Non-Cash Incentive Programs for Sales

Automate Sales Contests

Motivate and drive performance and achievement across teams
Design reward programs for:
- Inside sales contests
- Direct sales programs
- Channel/Partner SPIFs
- Up-sell and cross-sell campaigns
- New customer acquisition

Non-Cash Incentive Programs for Marketing

Drive marketing performance
Enhance lead generation programs
Recognize best-performing campaigns
Design reward programs for:
- Lead to opportunity conversion
- Booster calling campaigns
- Registration to events
- Campaign yield results

Non-Cash Incentive Programs for Call Centers

Drive effective motivation in call centers
Create compelling recognition programs
Motivate and retain agents
Design reward programs for:

Accounts receivable management

Call handling metrics

Technical support

Case/issue resolution rate

Teleprospecting

Qualified prospect

Non-Cash Incentive Programs for Support

Create compelling recognition programs for customer support
Design reward programs for:

Call handling metrics
Case/issue resolution rate
Customer satisfaction

Product Literature

Xactly Rewards for Force.com datasheet