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Raised on Incentives: No one Likes 'Sassy Mode'

Do you remember getting an allowance when you were growing up? Of course you do. It was your first taste of the sweet sweet freedom to buy whatever your little heart desired; candy, Lisa Frank binders, or any other childhood want that your parents wouldn't purchase for you despite your relentless begging and OBVIOUS biological need for them. If you're like me, your parents probably gave you a small amount of money in exchange for basic chores like cleaning your room or loading the dishwasher. But what would have happened if they didn't follow through on the agreed upon amount- you did all the chores requested of you, but you only receive a portion of what you'd been promised?

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Do you remember getting an allowance when you were growing up? Of course you do. It was your first taste of the sweet sweet freedom to buy whatever your little heart desired; candy, Lisa Frank binders, or any other childhood want that your parents wouldn't purchase for you despite your relentless begging and OBVIOUS biological need for them. If you're like me, your parents probably gave you a small amount of money in exchange for basic chores like cleaning your room or loading the dishwasher. But what would have happened if they didn't follow through on the agreed upon amount- you did all the chores requested of you, but you only receive a portion of what you'd been promised? This likely wouldn't have sat well with you. You may have even gone into sassy mode - and that isn't a fun time for anyone. The following video shows what happens when you get a group of elementary school kids together to ask them about allowances and the results of underpayment: If second graders know it's wrong to be paid incorrectly or not on time, what do you suppose your reps are thinking when their expense checks aren't paid out on time, or they receive incorrect bonuses? I'll tell you; they are not happy, and their sassy mode is a lot more difficult to deal with than a kid's (I guess that's up for debate, but stay with me). The results of sales rep's 'sassy mode,' also known as a loss of trust in the system, results in the risk of your company losing top performers to another organization that has a more streamlined compensation process and doesn't allow for errors when it comes to payment. A recent thinkmoney study showed that by age seven, 87% of children are receiving an allowance. Thinkmoney's spokesman had this to say about the incentive of giving children an allowance,“[allowances are] a good way for children to understand the value of money and to get the budgeting habit early.” As most of the people working for you got an allowance when they were children, it's the groundwork for their understanding of money, incentives, and the basic exchange of doing a task and getting compensation for said task. When people grow up and go into the corporate world, they still expect this basic system to stay intact. To find out more about how you can ensure that your sales reps are always paid accurately and on time, check out an Xactly Enterprise product video.