From Excel to Excellence: A Q&A with Toast’s Trevor Radbill

Meet Trevor Radbill, the Senior Commissions Manager at Toast who transformed the company's sales compensation from the ground up. When Trevor joined Toast four years ago, there was no dedicated commissions team, and processes were run manually in spreadsheets. In this interview, he shares the story of how he built a high-functioning team, implemented a new system with Xactly, and created the seamless, integrated compensation cycle he's most proud of in his career.

Q: Could you tell us about your role and background?

A: Trevor is the Senior Commissions Manager at Toast, a Boston-based company, where he has been employed for about four years.

Q: What do you love about sales compensation?

A: Trevor loves the complexity and the cross-functional nature of the role. It allows him to work with many different departments, including finance, sales operations, marketing, and sales leadership, which provides him with a comprehensive view of the entire company's operations.

"I love the complexity about comp...you get to kind of get your hands in a little bit of everything..."

Q: What are you proud of in your compensation career?

A: Trevor is most proud of building the compensation team and processes at Toast from the ground up. When he started, compensation was managed manually in Excel. He hired analysts, implemented the Xactly platform with HR and Snowflake integrations, and established a smooth, seamless monthly compensation cycle. Key Quotes:

"When I started at Toast about 4 years ago there was no comp team...Now four years later we've got a seamless comp cycle going on every month..."

Q: What do you love about your partnership with Xactly?

A: Trevor values the people and the comprehensive support from his entire Xactly team, including customer success, his Technical Account Manager (TAM), and his sales representative. He highlights that they keep his team fully informed and that the system "just works really well."

"I love just everyone at Xactly, our whole team...everyone just keeps us fully informed on everything..."

Please note: The questions and answers above have been edited and condensed for clarity and reading ease. To hear Trevor Radbill tell his full story in his own words, with even more detail and context, be sure to watch the complete video interview.