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Webinar

On-Demand: Rethinking Revenue in the Age of AI: Ending CRM Fatigue and Driving Performance

Many organizations are experiencing CRM fatigue — rising costs, increasing complexity, and systems that no longer drive performance and deliver the value they once promised. As new tools and AI capabilities rapidly evolve, revenue leaders need to rearchitect and reimagine for an AI-native world.

In this on-demand session, experts from Xactly, ServiceNow, and The Whole Group explore why traditional CRM and Sales Performance Management (SPM) approaches are falling short, and how modern revenue organizations are rethinking their connected strategy to drive performance.

You'll hear a breakdown of the common challenges organizations face today, from systems that are too complex to adapt to behaviors that aren’t strategically aligned with go-to-market execution. You’ll also see how aligning process execution through a connected ecosystem of  SPM and CRM can better drive sales behavior, improve profitability, and connect strategy to execution — plus see it in action with a live demo.

What you’ll learn: 

  • How AI and agentic workflows are creating new opportunities to influence seller behavior
  • Practical strategies to streamline processes, improve data, and reduce operational friction across revenue teams
  • What a “crawl, walk, run” approach to modernizing your connected SPM/CRM looks like in practice
  • Best practices for optimizing quotas, territory planning, and aligning incentives to strategic business objectives

Watch now to hear from industry leaders and learn how to apply an AI-first approach to architecting an agile and profitable revenue engine.

  • Artificial Intelligence
Webinar Speakers
Exec Headshots-CRO-Sam Zayed
Sam Zayed
,
Chief Revenue Officer

Sam Zayed is a global sales leader with over three decades of experience growing revenue for high-growth technology companies. At Xactly, Sam leads the field organization across sales, partners, professional services, and revenue operations, applying the same rigor to Xactly's own revenue engine that the platform delivers for customers.

Anandan Jayaraman-Person
Anandan Jayaraman
,
Vice President, ServiceNow

Lead-to-cash product portfolio for the customer and industry workflows business unit. His team drives product strategy, product development, and customer design partnerships for lead and opportunity management, quoting and contract management, order-to-cash, and post-sales engagement.

Jorge-Watson-Person
Jorge Watson
,
GM Consulting, The Whole Group

A consultancy specializing in Lead-to-Cash transformation and the evolution of the modern AI-Native Revenue Engine. Jorge leads the team helping enterprises rethink how they price, sell, bill, and retain — replacing legacy revenue architectures with intelligent, adaptive systems that connect every stage from first signal to lasting loyalty. His expertise spans monetization strategy, sales, order management, billing orchestration, incentive compensation, and service-led expansion.