Prior to Xactly, we were in constant fire-drill mode when it came to managing commissions. To be a world-class sales organization, we needed a world-class commission software platform to support us. We selected Xactly and never looked back, I would recommend it to anyone looking to streamline their commissions management.
When Manual Limitations Affect Sales
Addison Group, ranked amongst Forbes Magazine’s Best Professional Recruiting Firms, specializes in placing contract, contract-to-hire, and direct hire positions for their customers – with candidates that are second to none. While Addison Group’s exceptional delivery is a main driver of success with clients and candidates, a manual approach to sales compensation was limiting the company’s ability to deliver the same level of service to their sales team.
An Agile Sales Compensation Solution
Addison Group needed a powerful, agile sales compensation platform to fuel their continued growth. Not only was it difficult to manage their complex plans in spreadsheets, they were also causing accuracy concerns and making it difficult to hit both weekly and monthly commission payouts targets. After a competitive review of available systems, Addison Group selected Xactly Incent EnterpriseTM, and kicked off their implementation with preferred managed services partner Canidium. Together, Canidium and Xactly were able to design a program that fit Addison Group’s unique needs, with a focus on long term scalability and success.
The Results: Commission Processing Time Cut by 90 Percent
Eliminating more than 1,000 spreadsheets, Addison Group now has a single source for all of their compensation data and reporting across offices – improving accuracy and cutting commission processing time by 90 percent. As the sales team also has complete visibility into their sales and statements via easy-to-use dashboards, disputes have been reduced, along with more than 600 weekly commission report emails. With Xactly and Canidium, Addison Group has the flexible foundation required to quickly add new reps and plans as the business expands and the tools to deliver more intelligence, efficiency, and accuracy to their compensation initiatives well into the future.
Return on Investment and Value: The Facts and Figures
- All reporting and processing in one, central platform
- 90% reduction in processing time
- 600+ weekly commission report emails eliminated
- 80+ users added with no administrative burden