We aim to Evangelize, Enable, and Ensure. This means we make our mission to preach our vision and make our value known to the marketplace. We build the best product and get it running quickly. In addition we make sure that people love using our products and become enthusiastic supporters of Xactly because of the value we create for them.
Everything we do is about achieving total CUSTOMER SUCCESS. We are committed to delivering products and services that make our customers thrive. We hold ACCOUNTABILITY and integrity at the core of everything we do. We are personally accountable for our actions to our customers, our partners, and to each other. We foster an environment of teamwork and mutual RESPECT. We respect our peers, our customers, and our partners. We respect diversity and openness. We are passionate about innovation and quality; we demand EXCELLENCE in everything we do. We set high standards for excellence and aim to exceed them.
XactlyOne organizes volunteer opportunities and projects for employees, and encourages them to take action and donate their time and talents in their local neighborhoods. XactlyOne volunteers strive to make a meaningful impact and create positive changes. The rewarding experience of helping others further strengthens the Xactly team.
Whether we’re sweating it out on the track at Relay for Life, stocking backpacks with back-to-school supplies for the Giving Tree, or channeling our inner creative geniuses while painting and restoring homes for the elderly, our XactlyOne committee ensures that our values extend far beyond the walls of our building.
Xactly has been honored to receive many workplace awards, from Great Places to Work 2013, The Small Business Influencer Award 2013, to the 2013 CRM Market Winner. In addition we’ve been recognized as a Top Place to Work by the Bay Area News Group, received a Customer Choice Award for our app, and were awarded a Ventana Research Technology Innovation Award this year. These, and many other prestigious accolades, reaffirm our belief that our company and product are one-of-a kind.
When the sale’s bell rings in our offices, it tells everyone that a deal has been made. Around the world, this simple act reminds us that we’re all working together toward a common objective.Xactly San Jose is located downtown, in the center of the Silicon Valley. Our office is just a block from the Guadalupe River Trail, and is walking distance from everything downtown San Jose has to offer. Our office’s proximity to entertainment in San Francisco and beach days in Santa Cruz ensures that Xactlians always have something fun to do on the weekend, and a quick walk to the SAP center means winters filled with Hockey games (go Sharks!) and plenty of great concerts.Our team’s effectiveness is rooted in the fact that we are connected by our commitment to collaboration and each of us is devoted to our success as a company.
Xactly’s newest office just opened its doors in Washington D.C. this March. The latest Xactly location represents our company’s first East Coast office, and is located at 11th and Pennsylvania Avenue in the heart of the Nation’s Capitol. The downtown location is at the center of Washington D.C.’s booming tech scene and close to the White House, National Mall, and National Museum of American History. The building blends Washington’s historic character and charm with today’s more sophisticated tech residents and SaaS start-ups. We’re in good company with organizations like LivingSocial, TrackMaven, and Carfax also calling D.C. home. The building’s collaborative layout has Xactly employees excited for the opportunity to work in the modern new environment. This office helps to support Xactly’s growth across the U.S. and better serve customer and market demand.
Located in the LoDo district, near to Coors Field and surrounded by a bustling art and music scene, our Denver office matches the pulse of the city with its fast paced, lively, and active atmosphere. We pride ourselves on creating a team environment where everyone’s door is open, regardless of the level employee. Our passion for what we do is integral to who we are, and when you love what you do as much as us you’re always seeking ways to perfect your craft and enhance your product. Xactly Denver is home to a creative group of professionals who enjoy exploring the surrounding galleries and restaurants to celebrate victories on a Friday evening and then hit the ground running Monday morning to collaborate with various departments and leverage our diverse expertise. We’ve become a close-knit group by both focusing on company goals at the office and bonding at off-site activities like Monday night bowling, picnics near the ball park, the annual Halloween party, and fantasy football leagues.
Xactly UK is located in Moorgate in the bustling City of London, close to great facilities and excellent network links. The office has a very collaborative culture, and the team shares a space that facilitates a good flow of information and sharing of ideas. The UK employees represent a growing team that brings together people from a range of countries, including England, Ireland and the Netherlands adding diverse perspective to the workplace. The UK team also participates in the Xactly One committee through volunteering, either as a team or individually, to local charities. The London office is the headquarters for Xactly in EMEA and offers great opportunities to join a growing team as the company builds its presence across the region. There will be a great deal of room for professional development and a positive career trajectory; it’s an exciting time to get on board!
Our Bangalore office is located in a technology hub that’s been called “the Silicon Valley of India.” Employees enjoy flexible time, on the job perks, the opportunity to work from home and diverse technologies to explore. Silicon India magazine recently named Xactly #1 on their list of “India’s 50 Best Small and Startup IT Companies to work with 2013.” Employees are very proud of the title and agree that Xactly is a “fun, healthy place to work, with lots of freedom to share ideas.” Xactly Bangalore supports new and existing employees to the utmost. New hires are treated to lunch and conversation with Xactly Co-Founder, Satish K. Palvai, as well as a “buddy” who helps them acclimate to the new environment. This exemplifies our C.A.R.E values and our concern and dedication for everyone in the Xactly family. Our Bangalore office is also highly involved in the Xactly One committee and appreciates the opportunity to support local charities and other philanthropic ventures like volunteering and giving back to schools and orphanages.
Network Operations Engineer
As a key member of the Network Operations team, you will support both the Xactly SaaS platform, and the teams that are responsible for the architecture, implementation and emerging technologies that are integrated into our service.
You will bring to the role a passion for supporting your fellow Operations/Support teams. Whether it be in assisting our System Engineers and Production Operations teams in the upgrade of our high performance production systems or working side by side with our Customer Satisfaction teams to resolve customer facing issues to maintain our high level of customer satisfaction.
You must be driven, and self motivated. The ideal candidate will be proficient in the support of a scalable multi-tenant production environment. You will have a track record of working as part of a team and applying the right technology to the problem including thinking outside of the box to provide and document solutions to commonly occurring issues. You will bring your battle proven experience in support of a SaaS, consumer destination site, or other large-scale production-engineering platform to the team.
Working in a dynamic environment, you will collaborate with Product Managers, peer Network Operations engineers and Customer Satisfaction engineers, QA engineers, DBAs and Production Operations Systems engineers.
You will own and contribute to the creation and maintenance of our knowledge base articles that will support our team directly and contribute to the success of our Support and Operations teams.
Highly Desired Experience in One or More of the Following Areas:
About Xactly Corporation
With Xactly, companies of all sizes and industries can unleash the motivational power of their incentive compensation programs to inspire better employee performance and business results. Xactly’s secure, cloud-based incentive compensation and performance management solutions enable emerging businesses to Fortune 100s to easily design, manage and optimize incentive programs that save time, cut costs, reduce risk and align employee behaviors with corporate goals.
As evidence of Xactly’s continuous innovation and exceptional customer-centric culture, the Wall Street Journal twice named Xactly to its “Next Big Thing” list; Great Place to Work featured Xactly as one of the top 25 small workplaces in the nation in FORTUNE Magazine; and the Market Leader in Incentive Management by CRM magazine for the past five consecutive years. Salesforce.com customers also voted Xactly the best sales compensation management solution in the Salesforce AppExchange Customer Choice Awards. To learn how you can inspire better performance with Xactly, visit https://www.xactlycorp.com or call 1-866-GO-XACTLY1-866-GO-XACTLY FREE (469-2285).
Recognized as a “Next Big Thing” by the Wall Street Journal, a “Top 25 Small Workplace in the Nation” by FORTUNE Magazine, and the “Market Leader in Incentive Management” by CRM magazine, Xactly is disrupting the incentive compensation market space and is looking for motivated site director of India to join the ride!
As the senior leader and Managing Director for Xactly Bangalore, you will be responsible for creating and maintaining a best-in-class work environment, local site management, mentoring matrix managed managers and directors, and being a senior representative of the company with existing customers as well as during the sales cycle for new opportunities within existing and prospective clients.
Not only do we offer growth opportunities for strong performers, but we also have a top-notch culture, benefits (check them out below) and more. Our strong C.A.R.E. values – customer success, accountability, respect & excellence – guide our every move, allowing us to be a leader in the incentive compensation & performance management market. We set the example with excellent customer experience and deliver an award winning SaaS (Software-as-a-Service) product!
Read all about us at www.xactlycorp.com!
Create a best-in-class work environment and lead the Bangalore site in implementing our C.A.R.E. values
Manage all Mentor and help develop matrixed local management team
Represent the company locally onsite at prospects, customers, recruiting events, conferences, and community events
Work as an extension to and in support of the Sales, Professional Services, and Support departments in the region
Facilitate, support, and participate in the hiring and growth needs of all departments
Experience managing local administration, finance, and general site management
At least 5 years of leadership and functional management experience of at least one of support, professional services, engineering, or quality assurance departments
Self driver and leader able to manage day-to-day Indian site operations in a matrixed management environment
Management experience working in a remote site of a multinational company as well as in a matrixed organization
Familiarity managing and negotiating facilities and vendors
Ability to represent the company in India / Asia Pacific region independently in support of sales, services, support, and customer success as well as in assisting all managers with hiring and recruitment as well as retention
Team player with excellent communication, organizational skills and a customer focused mindset
Ability to create a best in class work environment and culture that attracts and retains talent
Strong management, mentorship and business communication skills
Very much requires a roll-up the sleeves attitude
Ability and willingness to travel to US and overlap with US-West Coast for 1-2 hours daily as needed
Most importantly – A culture fit and easy to work with as we grow our Indian operations. Someone comfortable waking-up in the middle of night to help solve customer, prospect or employee situations
Career experience working in the USA
B.S. or M.S. in Computer Science or other relevant technical field
Preferred To Have:
Well connected in India / Asia Pacific region to influence and support Xactly’s growth
3 years site (remote) management experience
Previous experience working for a Silicon Valley USA headquartered company
Experience in both small and large companies