“Xactly provides a collaborative, exciting, and supportive work environment. I love it here!”

X

Mission

We aim to Evangelize, Enable, and Ensure.This means we make our mission to preach our vision and make our value known to the marketplace. We build the best product and get it running quickly. In addition we make sure that people love using our products and become enthusiastic supporters of Xactly because of the value we create for them.

C.A.R.E

Everything we do is about achieving total CUSTOMER SUCCESS. We are committed to delivering products and services that make our customers thrive. We hold ACCOUNTABILITY and integrity at the core of everything we do. We are personally accountable for our actions to our customers, our partners, and to each other. We foster an environment of teamwork and mutual RESPECT. We respect our peers, our customers, and our partners. We respect diversity and openness. We are passionate about innovation and quality; we demand EXCELLENCE in everything we do. We set high standards for excellence and aim to exceed them.

XactlyOne

XactlyOne organizes volunteer opportunities and projects for employees, and encourages them to take action and donate their time and talents in their local neighborhoods. XactlyOne volunteers strive to make a meaningful impact and create positive changes. The rewarding experience of helping others further strengthens the Xactly team.

Whether we’re sweating it out on the track at Relay for Life, stocking backpacks with back-to-school supplies for the Giving Tree, or channeling our inner creative geniuses while painting and restoring homes for the elderly, our XactlyOne committee ensures that our values extend far beyond the walls of our building.

Awards

Xactly has been honored to receive many workplace awards, from Great Places to Work 2013, The Small Business Influencer Award 2013, to the 2013 CRM Market Winner. In addition we’ve been recognized as a Top Place to Work by the Bay Area News Group, received a Customer Choice Award for our app, and were awarded a Ventana Research Technology Innovation Award this year. These, and many other prestigious accolades, reaffirm our belief that our company and product are one-of-a kind.

Offices

San Jose

California

Washington

D.C.

Denver

Colorado

London

UK

Bangalore

India

Benefits and Perks

  • Generous Insurance Policies
  • Tuition Reimbursement
  • Corporate Discounts
  • Stock Options
  • Fitness Reimbursement Program
  • Three Paid Days Off for Volunteer Work
  • End of Month Surprises
  • Paid Vacation and Time off
  • Fun BBQs & Parties
  • Free Parking
  • 401k
  • Tasty Snacks and Drinks
  • Pet and Identity Theft Insurance

Engineering

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Development Manager, Analytics
Bangalore, India
Development Manager, Analytics:
 
Cloud, Multi-Tenant SaaS, Portal Framework, No-SQL, Algorithms, Puzzles, Gamification, MVC, Map-Reduce.  If so this job posting is for you!
A serious mission, a fun energetic place to get it done, Xactly. We are a growing, fast-paced, Cloud (SaaS) based company in search of people who want to make a real impact on their team, the company and the business world. Twice named a top venture-backed company by the Wall Street Journal, we revolutionize the way sales teams are motivated and paid in every industry. And we have a little fun while we do it. The elegance of our salesforce.com-integrated software – and it is pretty cool – attracts dozens of new customers each quarter. Our customer service and education programs engender loyalty from our clients. A respectful team atmosphere, opportunities for career growth, a commitment to community and, yes, lots of laughter engender loyalty from our employees too. Want to make a difference? Want to have some fun? Join us.
Our development team is dynamic and executes quickly and is full of smart engineers from well-respected companies and universities. We focus on hiring individuals who are passionate, energetic and fun to work with.
Working in a dynamic agile environment, you will collaborate daily with product managers, peer managers, software engineers, architects, technical writers, QA engineers, and datacenter operations engineers. You should be a core engineer at heart who cares about internals of the systems and applications as well as its look and feel.
Organizational Responsibilities:
  • Lead and manage an agile team of 6+ highly talented and strong technical engineers to deliver high quality products in a fast paced environment.
  • Provide functional management including career development, recruiting and performance management.
  • Provide team development including process and technical mentorship.
  • Establish trust and coordinate geographically with distributed Product Management, Support, Data center operations and other peer engineering teams.
  • Work with peer engineering leads to drive continuous process improvements and innovation.
  • Take proactive initiative and constantly look out for tools, processes and incorporate in the development methodology to increase team and individual productivity.
  • Lead from the front during problem solving sessions by understanding and empowering the team by articulating clearly the context and business rational.
  • Become a product subject matter expert in order to provide the context the team needs to be successful.
Required Skills and Experience:
  •   At least 6 years’ commercial experience as a hands-on contributing analytics architect, data architect, or database architect
  • Implementation experience building multi-tenant reporting, data warehousing, and analytics that is a key part of the product and customer experience
  • Solid application, OLTP, and OLAP data modeling experience and expert in OLAP
  • Very strong SQL skills and experience in an Oracle environment
  • Proficient in server side development in Java and familiarity with Python
  • Strong knowledge of all Data Warehouse-related components (Sourcing, ETL, Data Modeling, Infrastructure, BI, Reporting) and multiple tools to support those components.
  • Familiarity with non-relational technologies such as NoSQL and Map-reduce
  • Experienced in mentoring, managing engineers and recruiting and retaining top talent.
  • Ability to make decisions and work with minimal direction even under pressure.
  • Prior experience demonstrating the ability to understand technical architecture, review design work and provide feedback to highly talented team of engineers.
  • Ability to understand a financial application and appreciate, learn the nuances and challenges of delivering business applications in a SaaS environment.
  • Experience reviewing business metrics and ability to articulate and provide visibility to the team on various business metrics and ensuring every new feature that is developed meets and is tracked towards those metrics.
  • Ability to manage priorities, set appropriate expectations with peer engineering management and deliver features on time and high quality.
  • Ability to identify training needs for various team members and ramping new hires on products, process, and technology.
  • Strong listening, written and verbal communication skills.
 
Highly desired experience:
 
  • B.E. in Computer Science or equivalent technical degree.
  • Prior experience or exposure to data warehouse tools and technologies like OBIEE, and ETL tools like Informatica, Pervasive.
  • Strong working knowledge of RDBMS technologies and prior experience working with enterprise database such as Oracle, DB2.
  • Experience with agile (scrum) development process as an individual contributor and as a functional manager
  • Team lead or Scrum master experience
  • Prior experience incorporating BigData technology (Hadoop, NoSQL) into enterprise application solutions.
  • Proven track record of identifying and championing new technologies that enhance the end-user experience, software quality, and developer productivity

https://www.xactlycorp.com/company/careers/development-manager-analytics/

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Network Operations Engineer
Bangalore, India
As a key member of the Network Operations team, you will support both the Xactly SaaS platform, and the teams that are responsible for the architecture, implementation and emerging technologies that are integrated into our service.
You will bring to the role a passion for supporting your fellow Operations/Support teams. Whether it be in assisting our System Engineers and Production Operations teams in the upgrade of our high performance production systems or working side by side with our Customer Satisfaction teams to resolve customer facing issues to maintain our high level of customer satisfaction.
You must be driven, and self motivated. The ideal candidate will be proficient in the support of a scalable multi-tenant production environment. You will have a track record of working as part of a team and applying the right technology to the problem including thinking outside of the box to provide and document solutions to commonly occurring issues. You will bring your battle proven experience in support of a SaaS, consumer destination site, or other large-scale production-engineering platform to the team. 
Working in a dynamic environment, you will collaborate with Product Managers, peer Network Operations engineers and Customer Satisfaction engineers, QA engineers, DBAs and Production Operations Systems engineers.
You will own and contribute to the creation and maintenance of our knowledge base articles that will support our team directly and contribute to the success of our Support and Operations teams.
 

Requirements:

  • 3-5 years experience as a Systems Administrator/Support Engineer
  • Proven ability to support production implementation of continuous delivery / continuous build pipeline
  • Intermediate knowledge of SQL skills is a plus
  • Experience with troubleshooting and resolving issues in real time or while in communication with multiple teams across several time zones.
  • Knowledge of server side Java implementations in a Linux based service oriented architecture
  • Team player with excellent communication and documentation skills
  • Self-starter that is results focused with the ability to work independently and in teams
  • Excellent documentation skills to include diagrams, power-point presentations with intent of handing over to production operations engineering team
  • B.S. in Computer Science or other relevant technical field or equivalent career experience.

Highly Desired Experience in One or More of the Following Areas:

  • Knowledge of Issue Based Ticketing systems such as Jira/Zen Desk. Etc.
  • Familiarity and experience with the support of agile development and release processes
  • Experience in both small and large companies

https://www.xactlycorp.com/company/careers/network-operations-engineer/

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QA Manager
Bangalore, India
Senior QA Engineer
Location: Bangalore, India
 
You will bring to the role a passion for championing quality efforts in your agile and product teams. You must be a self-driven individual with entrepreneurial spirit and possess an intellectual curiosity to solve hard problems. The ideal candidate will be proficient and proven in the testing of a scalable multi-tenant application using a mix of leading, industry standard, and emerging technologies. You have a track record of applying the right level of test automation using the most appropriate tool. You will bring your battle proven experience in testing of an enterprise Java-based SaaS product. 
 
You will work closely with Product Managers, Developers, Support, Data Center Operation Engineers, and peers both onsite and offshore to design and execute test cases. Over time you will serve as the QA owner of the product module
 
Requirements:
  • Strong testing skills. Able to develop test strategy, design test plan, and test cases effectively and independently
  • Experience as QA engineer in Scrum methodology requiring automated tests as definition of done
  • Experience in testing enterprise business application
  • Experience in testing J2EE based application
  • Hands on experience in GUI automation (such as Selenium or QTP) and API automation (such as JUnit) using off the shelves tools
  • Programming experience in scripting language such as Python
  • Strong SQL query knowledge. Experience in Oracle is preferred
  • Experience in product based companies
 
Preferred Skills:
  • Exposure in testing Hadoop stack
  • Exposure on ETL/analytics modules 
  • Exposure on builds and deployments tools like Jenkins

https://www.xactlycorp.com/company/careers/qa-manager/

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Senior QA Engineer
Bangalore, India
Senior QA Engineer
Location:  Bangalore, India
 
A serious mission, a fun energetic place to get it done, Xactly. We are a growing; fast-pacedCloud (SaaS) based company in search of people who want to make a real impact on their team, the company and the business world. We revolutionize the way sales teams are motivated and paid in every industry. And we have a little fun while we do it. Our customer service and education programs engender loyalty from our clients. A respectful team atmosphere, opportunities for career growth, a commitment to community and, yes, lots of laughter engender loyalty from our employees too.
 
Want to make a difference Want to have some fun? Join us. Please visit our website: https://www.xactlycorp.com
 
You will bring to the role a passion for championing quality efforts in your agile and product teams. You must be a self-driven individual with entrepreneurial spirit and possess an intellectual curiosity to solve hard problems. The ideal candidate will be proficient and proven in the testing of a scalable multi-tenant application using a mix of leading, industry standard, and emerging technologies. You have a track record of applying the right level of test automation using the most appropriate tool. You will bring your battle proven experience in testing of an enterprise Java-based SaaS product.
 
You will work closely with Product Managers, Developers, Support, Data Center Operation Engineers, and peers both onsite and offshore to design and execute test cases. Over time you will serve as the QA owner of the product module”
 
Requirements
  • Strong testing skills. Able to develop test strategy, design test plan, and test cases effectively and independently
  • Experience as QA engineer in Scrum methodology requiring automated tests as definition of done
  • Experience in testing enterprise business application
  • Experience in testing J2EE based application
  • Hands on experience in GUI automation (such as Selenium or QTP) and API automation (such as JUnit) using off the shelves tools
  • Programming experience in scripting language such as Python
  • Strong SQL query knowledge. Experience in Oracle is preferred
  • Experience in product based companies
Preferred skills
  • Exposure in testing Hadoop stack
  • Exposure on ETL/analytics modules
  • Exposure on builds and deployments tools like Jenkins

https://www.xactlycorp.com/company/careers/senior-qa-engineer/

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Senior QA Engineer
Bangalore, India
Senior QA Engineer
Location:  Bangalore, India
 
A serious mission, a fun energetic place to get it done, Xactly. We are a growing; fast-pacedCloud (SaaS) based company in search of people who want to make a real impact on their team, the company and the business world. We revolutionize the way sales teams are motivated and paid in every industry. And we have a little fun while we do it. Our customer service and education programs engender loyalty from our clients. A respectful team atmosphere, opportunities for career growth, a commitment to community and, yes, lots of laughter engender loyalty from our employees too.
 
Want to make a difference Want to have some fun? Join us. Please visit our website: https://www.xactlycorp.com
 
You will bring to the role a passion for championing quality efforts in your agile and product teams. You must be a self-driven individual with entrepreneurial spirit and possess an intellectual curiosity to solve hard problems. The ideal candidate will be proficient and proven in the testing of a scalable multi-tenant application using a mix of leading, industry standard, and emerging technologies. You have a track record of applying the right level of test automation using the most appropriate tool. You will bring your battle proven experience in testing of an enterprise Java-based SaaS product.
 
You will work closely with Product Managers, Developers, Support, Data Center Operation Engineers, and peers both onsite and offshore to design and execute test cases. Over time you will serve as the QA owner of the product module”
 
Requirements
  • Strong testing skills. Able to develop test strategy, design test plan, and test cases effectively and independently
  • Experience as QA engineer in Scrum methodology requiring automated tests as definition of done
  • Experience in testing enterprise business application
  • Experience in testing J2EE based application
  • Hands on experience in GUI automation (such as Selenium or QTP) and API automation (such as JUnit) using off the shelves tools
  • Programming experience in scripting language such as Python
  • Strong SQL query knowledge. Experience in Oracle is preferred
  • Experience in product based companies
Preferred skills
  • Exposure in testing Hadoop stack
  • Exposure on ETL/analytics modules
  • Exposure on builds and deployments tools like Jenkins

https://www.xactlycorp.com/company/careers/senior-qa-engineer-2/

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Senior Software Engineer
Bangalore, India
Senior Software Engineer:
As part of a dynamic product team, you will be architecting, designing and implementing core services and server side components in support of customer facing features within our SaaS offering.
You’ll bring to the role a passion for building flexible, extensible, highly scalable, robust, and high performance services and components. You must be driven, with an entrepreneurial spirit, and possess an intellectual curiosity to solve hard problems. The ideal candidate will be proficient and proven in the design and implementation of scalable multi-tenant services using a mix of leading, industry standard and emerging technologies. You have a track record of applying the right technology to the problem including thinking and implementing outside the RDBMS application paradigm. You will bring your battle proven experience in Java-based platform development of an enterprise SaaS product, consumer destination site, or Ad targeting platform to the team.
Working in a dynamic environment, you will collaborate daily with product managers, peer software engineers & architects, technical writers, QA engineers, and datacenter operations engineers.
 
Requirements:
  • B.E. in Computer Science or equivalent technical degree from a reputed institution.
  • Over 6 years of solid experience in building state-of-the-art enterprise applications is required.
  • Previous experience and identifiable contributions to a scalable service-oriented architecture.
  • Strong Java skills including use of JBOSS or Tomcat application containers.
  • Must possess strong knowledge on SQL and ability to debug complex queries. Must have hands-on experience on one of the leading database platforms – Oracle.
  • Demonstrated experience in the use and application of design patterns.
  • Strong commitment to delivering well-structured, well-commented and test-driven code that is easy to maintain (by junior developers)
  • Strong commitment to good engineering discipline and process including code reviews and delivering unit tests in conjunction with feature delivery
  • Must possess in-depth technical and design expertise. Must demonstrate a sound understanding of performance, scalability, reliability and usability as related to enterprise applications.
  • Must have a thorough understanding of software development processes including requirements gathering, analysis and design, development tools and technologies, release and version control, contemporary testing methodologies, and deployment management.
  • Must possess excellent communication and teamwork skills. Strong presentation and facilitation skills are required.
  • Must be adaptable to agile methodology work in a fast-paced environment.
  • Must demonstrate positive attitude and flexibility towards tasks on hand.
  • Team player with excellent communication and organizational skills.
  • Self-starter that is results focused with the ability to work independently and in teams.
  • Proven track record of producing high quality software against plans and schedules that are being met consistently
     
Highly Desired Experience in One or More of the Following Areas:
  • Strong mathematics and algorithm background.
  • Production experience with Map-reduce programming, Hadoop, and Hive.
  • Implementation experience with NoSQL databases such as Cassandra or MongoDB.
  • Prior use of Atlassian Jira, GreenHopper, and Confluence.
  • Familiarity and experience with agile (scrum) development process.
  • Experience working within a distributed engineering team (Bangalore & San Jose, USA).
  • Proven track record of identifying and championing new technologies that enhance the end-user experience, software quality, and developer productivity.
  • Experience in both small and large companies.

https://www.xactlycorp.com/company/careers/senior-software-engineer/

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Senior UI Engineer
Bangalore, India
Senior Web UI Developer:
 
As part of a dynamic product team, you will be designing and implementing presentation layer of the market facing features and services of our SaaS offering.
 
You’ll bring to the role a passion for building intuitive user-interfaces in conjunction with UX designers that users find both natural and engaging. The ideal candidate will be extremely proficient and proven in the design and implementation of modern web application architectures. You will be strong in all aspects of the presentation layer and the technologies associated with it (JavaScript, AJAX, MVC, Flex) with battle proven experience in consumer or SaaS web application environment. 
Working in a dynamic environment, you will collaborate daily with product managers, peer software engineers & architects, UX designers, server-side engineers, technical writers, and QA engineers.
 
Requirements:
  • B.E. in Computer Science or equivalent technical degree.
  • At least 5 years commercial experience in web application development and architecture.
  • Strong experience in at least one MVC architecture or application of the pattern.
  • Direct experience with JavaScript and Ajax across major browsers.
  • Java skills in the application tier and familiarity with application containers.
  •  Must demonstrate a solid understanding of Java Web technology and experience with dealing JSON and XML documents.
  • Strong commitment to delivering well-structured, well-commented and test-driven code that is easy to maintain (by junior developers)
  • Strong commitment to good engineering discipline and process including code reviews and delivering unit tests in conjunction with feature delivery
  • Must possess excellent communication and teamwork skills. Strong presentation and facilitation skills are required.
  • Must be adaptable to agile methodology work in a fast-paced environment.
  • Must demonstrate positive attitude and flexibility towards tasks on hand.
  • Team player with excellent communication and organizational skills.
  • Self-starter that is results focused with the ability to work independently and in teams.
  • Proven track record of producing high quality software against plans and schedules that are being met consistently
  • Highly Desired Experience in One or More of the Following Areas:
  • Direct experience using Adobe Flex building UI widgets or components.
  • Prior experience using a modular, common and scalable UI platform
  • Prior experience in defining UI patterns and standards 
  • Direct experience with HTML5
  • Familiarity with multiple application containers (Tomcat, JBoss, WebLogic, etc.)
  • Familiarity and experience with agile (scrum) development process
  • Experience working within a distributed engineering team including offshore
  • Proven track record of identifying and championing new technologies that enhance the end-user experience, software quality, and developer productivity
  • Experience in both small and large companies

https://www.xactlycorp.com/company/careers/senior-ui-engineer/


Product Management

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Product Manager, Incent
San Jose, CA
Product Manager, Incent
Location:  San Jose, California
 
Description:
 
Xactly Corporation is the market leader in on-demand sales compensation and sales performance management. The company’s suite of sales compensation and related sales performance management products, enables sales and finance executives to design, implement, manage, audit and optimize sales commission management programs easily and affordably. Xactly’s solutions automate the process of aggregating data from disparate systems into a secure, hosted repository, and enable companies to leverage this business data, which is the lifeblood of sales performance management. Xactly helps companies improve operational performance, optimize sales effectiveness, proactively manage risk and compliance, and maximize profits. The Xactly family of products is used by sales and finance executives, compensation analysts, sales operations and sales professionals across a variety of industries, ranging from SMBs to large enterprises.
 
Xactly is looking for a talented product management professional to complement the team.  This person will develop ideas and enhancements for our rapidly growing products including developing brand new features to support our users. The ideal candidate will also be a product evangelist with the ability to clearly discuss and communicate product value and benefits to customers, prospects, and partners.
 
At Xactly, we aspire and strive to be exceptional in everything we do. We have worked diligently to create a unique company and corporate culture. As part of that process, we are guided by a group of core values. These values provide us with a common framework for conducting ourselves internally and externally centered on CARE.
 
  • Customer Focus: Everything we do is about achieving total customer success. We are committed to delivering products and services that make our customers thrive. To succeed and earn the trust of our customers we must meet their expectations every single day, with every interaction.
  • Accountability: We hold accountability and integrity at the core of everything we do. We are personally accountable for our actions to our customers, our partners and to each other. We do not make commitments we do not intend to keep. We are who we say we are, and we do what we say we will do.
  • Respect: We foster an environment of teamwork and mutual respect. We respect our peers, our customers and our partners. We respect diversity and openness.
  • Excellence: We are passionate about innovation and quality. We demand excellence in everything we do. We strive to achieve excellence in our products, services, support and partnerships. We set high standards for excellence and aim to exceed them.
 
Responsibilities:
As a product manager and owner, this person will be part of the team responsible for analyzing the marketplace, customers, and competitors to determine the right functionality to bring to market along with balancing priorities for customer needs and competitive strategy.
Specific responsibilities for this position include:
  • Research and analysis of challenging business problems, understanding the use cases and clearly documenting findings.
  • Driving creative solutions for real-world problems with many cross-functional players.
  • Developing well-organized visual and written requirements for use by marketing, engineering, sales and many other stakeholders.
  • Supporting the product release process from user stories and requirements through customer adoption.
  • Working with engineering to scope product delivery and understand development alternatives as well as support build/buy economics when applicable.
  • Supporting product marketing and sales through marketing campaigns, webinars, customer focused groups and customer visits.
  • Helping drive client and user adoption of products.
 
Requirements to be successful:
  • Curiosity about how things work.
  • Able to work creatively but with consideration of real-world reality.
  • Ability to articulate complex concepts.
  • Adaptable and able to listen, while standing firm for the best interest of our users.
 
Desired experience and skills:
  • Experience in incentive compensation management applications, business process engineering, consulting, or similar. SaaS a plus.
  • 1+ years product management experience working with B2B product.
  • Bachelors degree required, Business, Computer Science or related desirable.
  • Demonstrable experience with process design.
  • Excellent oral and written communication.
  • Team player, self-starter and openness to try new things.
     

https://www.xactlycorp.com/company/careers/product-manager-incent/

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Product Manager, Insights
San Jose, CA
Product Manager, Insights
Location:  San Jose, California
 
Description:
Xactly Corporation is the market leader in on-demand sales compensation and sales performance management. The company’s suite of sales compensation and related sales performance management products, enables sales and finance executives to design, implement, manage, audit and optimize sales commission management programs easily and affordably. Xactly’s solutions automate the process of aggregating data from disparate systems into a secure, hosted repository, and enable companies to leverage this business data, which is the lifeblood of sales performance management. Xactly helps companies improve operational performance, optimize sales effectiveness, proactively manage risk and compliance, and maximize profits. The Xactly family of products is used by sales and finance executives, compensation analysts, sales operations and sales professionals across a variety of industries, ranging from SMBs to large enterprises.
 
Xactly is looking for a talented product management professional with an interest in analyzing and productizing complex data sets.  This person will develop new big data product strategies and ‘own’ products through the entire product life-cycle. The ideal candidate will have strong data analysis skills and a strong interest in data exploration.  In addition this candidate should be a visionary in a very traditional market having an interest in thought leadership in addition to challenging and transforming traditional beliefs and conventional wisdom.   The ideal candidate is also be a product evangelist with the ability to clearly discuss and communicate product value and benefits to customers, prospects, and partners.
 
At Xactly, we aspire and strive to be exceptional in everything we do. We have worked diligently to create a unique company and corporate culture. As part of that process, we are guided by a group of core values. These values provide us with a common framework for conducting ourselves internally and externally centered on CARE.
  • Customer Focus: Everything we do is about achieving total customer success. We are committed to delivering products and services that make our customers thrive. To succeed and earn the trust of our customers we must meet their expectations every single day, with every interaction.
  • Accountability: We hold accountability and integrity at the core of everything we do. We are personally accountable for our actions to our customers, our partners and to each other. We do not make commitments we do not intend to keep. We are who we say we are, and we do what we say we will do.
  • Respect: We foster an environment of teamwork and mutual respect. We respect our peers, our customers and our partners. We respect diversity and openness.
  • Excellence: We are passionate about innovation and quality. We demand excellence in everything we do. We strive to achieve excellence in our products, services, support and partnerships. We set high standards for excellence and aim to exceed them.
Responsibilities:
As a product manager and owner, this person will be responsible for analyzing the marketplace, customers, and competitors to determine the right functionality to bring to market along with overall prioritization while balancing priorities for customer needs and competitive strategy.
  • Specifying market requirements for current and future products by conducting market research supported by on-going communication with customers and prospects
  • Evangelizing the product vision throughout the organization and market
  • Developing marketing requirements, product requirements, user stories, and feature requirements, to maintain the product backlog of priorities in close collaboration with engineering, operations and business leaders
  • Monitoring progress of the product through the product development life cycle, identifying risks and opportunities, keeping senior management informed
  • Supporting the product release process from user stories and requirements through customer adoption
  • Working with engineering to scope product delivery and understand development alternatives as well as support build/buy economics when applicable
  • Supporting product marketing and sales through marketing campaigns, webinars, customer focused groups and customer visits
  • Produce thought leadership pieces for use in sales and marketing
  • Working with data scientists and data analysts to explore and mine complex data sets
  • Working and collaborating with partners on joint big data studies efforts to further evangelize the Xactly product suite
  • Helping drive client and user adoption of products
Required Skills/Experience:
  • Minimum BS degree in Computer Science or related field
  • Experience in incentive compensation management applications, reporting and business analytics, big-data analytics, SaaS a plus
  • 3+ years product management experience in the software industry
  • Demonstrable experience with product design, on-demand applications a plus
  • Self starter, broad thinker, strategic planner, proven project manager, strong analytical skills
  • Excellent oral and written communication
  • Prior business or technical experience with Big Data, Business Intelligence and/or Benchmarking
  • Exposure to Hadoop ecosystems a plus
  • Experience with Java, Python, PIG a plus
  • SQL and relational database experience a plus
  • Experience with Agile development methodologies a plus

https://www.xactlycorp.com/company/careers/product-manager-insights/


sales

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Regional Sales Manager
San Jose, CA

We are seeking an energetic and dynamic Regional Sales Manager to join our Sales team. The ideal candidate will be responsible for managing a large territory, finding and closing new customers, managing accounts and generating revenue while achieving individual, team and organizational goals. This individual will be a valuable contributor to the Xactly Sales Team while defining and executing a territory sales plan that will allow Xactly to achieve corporate objectives.

Responsibilities:

  • Finding and closing business in a large geographic territory
  • Creating and executing a territory sales plan
  • Demonstrating our product and working with solutions consultants to define and build demonstration to meet prospect requirements
  • Reporting on sales activity and forecast to senior sales management
  • Managing a fast, intricate sales cycles in a team selling environment

Requirements:

  • Bachelor’s Degree
  • 5-7 years of quota carrying software or technology sales as an individual contributor
  • Proven record of sales success throughout sales career
  • Successful track record in a high volume transaction sales environment
  • Working knowledge of the ICM and/or CRM space a plus
  • Excellent presentation and listening skills to communicate effectively with multiple senior management and C-level contacts
  • Must be able to thrive and adapt to change in a very fast paced environment
  • Strong computer skills, including salesforce.com and Microsoft Office
  • Proactive territory management and prospecting
  • Excellent follow up skills and professionalism
  • High energy and a positive attitude
  • Experience selling SAAS solutions is a plus

About Xactly Corporation:

With Xactly, companies of all sizes and industries can unleash the motivational power of their incentive compensation programs to inspire better employee performance and business results. Xactly’s secure, cloud-based incentive compensation and performance management solutions enable emerging businesses to Fortune 100s to easily design, manage and optimize incentive programs that save time, cut costs, reduce risk and align employee behaviors with corporate goals.

 

As evidence of Xactly’s continuous innovation and exceptional customer-centric culture, the Wall Street Journal twice named Xactly to its “Next Big Thing” list; Great Place to Work featured Xactly as one of the top 25 small workplaces in the nation in FORTUNE Magazine; and the Market Leader in Incentive Management by CRM magazine for the past five consecutive years. Salesforce.com customers also voted Xactly the best sales compensation management solution in the Salesforce AppExchange Customer Choice Awards. To learn how you can inspire better performance with Xactly, visit https://www.xactlycorp.com or call 1-866-GO-XACTLY (469-2285). 


https://www.xactlycorp.com/company/careers/regional-sales-manager/

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Sales Operations Analyst
San Jose, CA
Sales Operations Analyst
Location: San Jose, CA
 
Job Description
Join our growing Sales Operations team! In this role, you will be responsible for pricing and deal structuring, order management, data and financial modeling, analysis, and reporting to support strategic and operational decision-making at a fast growing technology company.

This role will be cross-functional, supporting Xactly’s Sales, Marketing, Product, and Finance organizations. Success in the role requires a team player approach, ability to work across organizations with disparate needs, creativity and original thinking to proactively identify new and different approaches to analyzing data, and to synthesize multiple information sources to generate fresh strategic insights.

In Addition To Working With The Legal And Finance Teams To Help Sales Structure Deals, You Will Be Performing Analysis To Identify Trends And Uncover Useful Insights, Present Findings And Support Cross-functional Operational Teams In Improving Operational Execution And Business Strategy In the areas of Sales and Finance:

 
* Sales (e.g lead-to-close cycle, pipeline, sales activities, forecasts, sales performance metrics, etc)
* Finance (e.g bookings, revenue)

Skills And Knowledge

* Minimum of 3 to 5 years with complex software solutions
* Experience working the deal desk/order management team:
* Contracts preparation in conjunction with legal and finance teams
* Order bookings
* Using salesforce and CPQ applications throughout the entire process
* Ability to analyze and recommend the best course of action for complex pricing and licensing situations.
* Expert knowledge of Microsoft Excel and prior experience with modeling and analysis is essential in performing the role successfully.
* Team player: experience working across functions to deliver customer/prospect/client facing proposals
* 3 to 5 years total experience with at least two years experience in an analytic role within one or more of the disciplines of Sales, Marketing, Strategy or Finance
* 2-3 years experience with growth technology environments is preferred
* Proactive, creative, entrepreneurial and results oriented
* Experience doing data analysis, modeling, and/or financial analysis to support or drive business decisions.  Experience with Domo would be helpful.
* Proficiency with Salesforce.com is highly recommended
* Comfortable presenting and engaging with cross-functional teams and executive management.
* Able to synthesize many threads of information to generate strategic and financial insight
* Able to prioritize requests based on importance and timing for key decision making or events. Example events include Sales Kickoff Meetings, Quarterly Operations reviews, Board Meetings, and more.
* The position is available at our San Jose, CA office. No relocation is provided for this role.
* 4 year degree required; MBA preferred
 
About Xactly Corporation
Xactly Corporation delivers on-demand sales compensation applications that enable companies to incent right and sell more. In today’s spreadsheet paradigm, companies tend to simplify or unnecessarily complicate their incentive programs. These programs, delivered with no real-time visibility often leave the sales force unmotivated, resulting in unpredictable results. Xactly products allow companies to easily and affordably design, implement, manage and audit optimized incentive programs. With these improved programs in place, Xactly products provide sales with unprecedented real-time visibility via the web. The combination of the right incentives with complete visibility motivates sales to sell more. 
 
There are over 14 million sales people in the U.S. and collectively these people are paid over $800 billion annually! That is bigger than all of Social Security spending in the U.S. This is a huge market opportunity and Xactly is the leader right in the middle of this market with our cloud-based, big data incentive compensation platform. Our vision is to empower all companies to incent right and we are looking for top people who will help us deliver on this huge vision.
 
As a prospective Xactlian (what we call our employees), it is great for you to know that we are guided by our core “C.A.R.E.” values, which you can see on our website @https://www.xactlycorp.com/company/xactly-trust/ (By the way… although Fun is not in our core values statement, we are a fun place to work with a great family / work life balance.)
 
We offer a comprehensive benefits package including medical, dental, and vision coverage, Flexible time off, paid holidays, 401k plan, and competitive salary and stock options. 
 
If you are an A-player and you need to feel the boat move when you stick your oar in the water, then Xactly may be the best place for you. We would love to hear from you.

https://www.xactlycorp.com/company/careers/sales-operations-analyst/


professional services

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Incent Configuration Consultant
Field, None
Incent Configuration Consultant
Location:  Remote U.S. (must have ready access to major airport)
 
Job Description:  
Our Configuration Consultant  – Incentive Compensation Management (ICM) is responsible for implemention and deployment of Xactly’s on-demand ICM solutions. 
 
Specific responsibilities include:
  • Work with customers to deploy Xactly’s applications into production
  • Analyze compensation plans and policies and develop functional specifications and designs for data and workflow configuration, reports, and data interfaces
  • Develop system prototypes and conduct formal presentations to project stakeholders
  • Use domain and systems knowledge to provide guidance on requirements and process changes to streamline implementation and system maintenance with minimal impact to the users’ business goals
  • Configure compensation plans and load reference data for testing
  • Conduct unit and system testing and support planning and execution of user acceptance testing
  • Function as liaison between customer and technical development team on reporting and integration requirements and specifications
  • Work with assigned Xactly Project Manager to manage end-to-end solution delivery and customer expectations
  • Lead transition to full production in the customer’s environment through knowledge transfer and documenting operational procedures
Some travel to client sites is needed (up to 50%, primarily domestic). Must live in a location with ready access to a major airport.
 
Requirements:
  • B.A./B.S in business, accounting, finance, information systems or equivalent in education and experience
  • At least three years of experience in compensation administration, sales operations, accounting, finance or business analysis.
  • Knowledge of variable compensation, sales operations and/or sales compensation strongly preferred
  • Strong analytical and structured problem solving skills
  • Experience using enterprise applications for ERP, CRM and HR
  • Experience using incentive compensation management systems strongly preferred
  • Advanced user of Excel
  • Prior experience in consulting is a plus
  • Prior experience in systems implementations
  • Ability to work independently and play multiple project-related roles
  • Excellent written and verbal communication skills.
About Xactly Corporation
Xactly Corporation delivers on-demand sales compensation applications that enable companies to incent right and sell more.  In today’s spreadsheet paradigm, companies tend to simplify or unnecessarily complicate their incentive programs.  These programs, delivered with no real-time visibility often leave the sales force unmotivated, resulting in unpredictable results.  Xactly™ Incent allows companies to easily and affordably design, implement, manage and audit optimized incentive programs. With these improved programs in place, Xactly Incent provides sales with unprecedented real-time visibility via the web.  The combination of the right incentives with complete visibility motivates sales to sell more.

https://www.xactlycorp.com/company/careers/incent-configuration-consultant/

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Professional Services Sales Manager
Field, None
Professional Services Sales Manager
 
The Professional Services Sales Manager is responsible for representing Professional Services during the sales cycle for new opportunities within existing and prospective clients. 
  Specific responsibilities include:
  • Deliver value messaging to prospective and existing customers regarding Xactly’s Professional Services solutions
  • Develops materials to support services sales activities
  • Present Professional Services as a differentiator in the sales cycle
  • Conduct scoping sessions to develop project scope, price, and phasing
  • Deliver value focused / results oriented proposals and SOW’s
  • Travel to customer sites is required (up to 20%). Must live in a city with easy access to a major airport.
Requirements:
  • Experience working with enterprise level clients and projects
  • Should have an in depth knowledge of selling strategies, development of proposals, contracts, close plans and statements of work for professional services.
  • Ability to develop executive level relationships. Strong communication and negotiation skills required.
  • At least 8 or more years of experience in business or IT consulting
  • Knowledge of sales compensation and sales operations is a plus
  • Experience with SaaS or cloud technology is a plus
  • Strong analytical and structured problem solving skills
  • Enjoy working with customers at various levels
  • Excellent communication and presentation skills
At Xactly, we aspire and strive to be exceptional in everything we do. We have worked diligently to create a unique company and corporate culture. As part of that process, we are guided by a group of core values. These values provide us with a common framework for conducting ourselves internally and externally centered on CARE.
  • Customer Focus: Everything we do is about achieving total customer success. We are committed to delivering products and services that make our customers thrive. To succeed and earn the trust of our customers we must meet their expectations every single day, with every interaction.
  • Accountability: We hold accountability and integrity at the core of everything we do. We are personally accountable for our actions to our customers, our partners and to each other. We do not make commitments we do not intend to keep. We are who we say we are, and we do what we say we will do.
  • Respect: We foster an environment of teamwork and mutual respect. We respect our peers, our customers and our partners. We respect diversity and openness.
  • Excellence: We are passionate about innovation and quality. We demand excellence in everything we do. We strive to achieve excellence in our products, services, support and partnerships. We set high standards for excellence and aim to exceed them.

https://www.xactlycorp.com/company/careers/professional-services-sales-manager/

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Project Manager
London, United Kingdom

The Project Manager is responsible for leading the implementation and deployment of Xactly’s on-demand ICM solutions. 

Specific responsibilities include:

  • Manage end-to-end solutions delivery and customer expectations
  • Develops project plan and monitors scope, project resources, tasks and milestones making course corrections when necessary using defined change control procedures.
  • Accountable for the financial management and budgeting process
  • Effectively applies methodology and enforces project standards
  • Facilitate status meetings and communicates with senior leadership & project stakeholders via weekly reports and presentations
  • Identifies, tracks, monitors and communicates project-related issues, scope changes, variances and contingencies that may arise during the implementation 
  • Travel to customer sites is required (up to 50%). Must live in a city with easy access to a major airport.

Requirements:

  • B.A./B.S in business, accounting, finance or information systems
  • Experience working with enterprise level clients and projects
  • Ability to manage and coordinate multiple long term projects 
  • Played the roles of technical project manager, functional lead, or technical lead in at least two enterprise application implementation projects (e.g., ICM, ERP, CRM, HRMS)
  • At least 4 or more years of experience in business or IT consulting
  • Knowledge of sales compensation and sales operations is a plus
  • Experience with SaaS or cloud technology is a plus
  • Strong analytical and structured problem solving skills
  • Enjoy working with customers at various levels
  • Excellent communication and presentation skills

About Xactly Corporation

With Xactly, companies of all sizes and industries can unleash the motivational power of their incentive compensation programs to inspire better employee performance and business results. Xactly’s secure, cloud-based incentive compensation and performance management solutions enable emerging businesses to Fortune 100s to easily design, manage and optimize incentive programs that save time, cut costs, reduce risk and align employee behaviors with corporate goals.

As evidence of Xactly’s continuous innovation and exceptional customer-centric culture, the Wall Street Journal twice named Xactly to its “Next Big Thing” list; Great Place to Work featured Xactly as one of the top 25 small workplaces in the nation in FORTUNE Magazine; and the Market Leader in Incentive Management by CRM magazine for the past five consecutive years. Salesforce.com customers also voted Xactly the best sales compensation management solution in the Salesforce AppExchange Customer Choice Awards. To learn how you can inspire better performance with Xactly, visit https://www.xactlycorp.com or call 1-866-GO-XACTLY (469-2285).


https://www.xactlycorp.com/company/careers/project-manager/

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Project Manager
New York (East Coast Territory), NY
Project Manager
Location: Field

 

The Project Manager is responsible for leading the implementation and deployment of Xactly’s on-demand ICM solutions. 

 

Specific responsibilities include:
  • Manage end-to-end solutions delivery and customer expectations
  • Develops project plan and monitors scope, project resources, tasks and milestones making course corrections when necessary using defined change control procedures.
  • Accountable for the financial management and budgeting process
  • Effectively applies methodology and enforces project standards
  • Facilitate status meetings and communicates with senior leadership & project stakeholders via weekly reports and presentations
  • Identifies, tracks, monitors and communicates project-related issues, scope changes, variances and contingencies that may arise during the implementation 
  • Travel to customer sites is required (up to 50%). Must live in a city with easy access to a major airport. 
Requirements:
  • B.A./B.S in business, accounting, finance or information systems
  • Experience working with enterprise level clients and projects
  • Ability to manage and coordinate multiple long term projects 
  • Played the roles of technical project manager, functional lead, or technical lead in at least two enterprise application implementation projects (e.g., ICM, ERP, CRM, HRMS)
  • At least 4 or more years of experience in business or IT consulting
  • Knowledge of sales compensation and sales operations is a plus
  • Experience with SaaS or cloud technology is a plus
  • Strong analytical and structured problem solving skills
  • Enjoy working with customers at various levels
  • Excellent communication and presentation skills
 
About Xactly Corporation
 
With Xactly, companies of all sizes and industries can unleash the motivational power of their incentive compensation programs to inspire better employee performance and business results. Xactly’s secure, cloud-based incentive compensation and performance management solutions enable emerging businesses to Fortune 100s to easily design, manage and optimize incentive programs that save time, cut costs, reduce risk and align employee behaviors with corporate goals.
 
As evidence of Xactly’s continuous innovation and exceptional customer-centric culture, the Wall Street Journal twice named Xactly to its “Next Big Thing” list; Great Place to Work featured Xactly as one of the top 25 small workplaces in the nation in FORTUNE Magazine; and the Market Leader in Incentive Management by CRM magazine for the past five consecutive years. Salesforce.com customers also voted Xactly the best sales compensation management solution in the Salesforce AppExchange Customer Choice Awards. To learn how you can inspire better performance with Xactly, visit https://www.xactlycorp.com or call 1-866-GO-XACTLY (469-2285).

https://www.xactlycorp.com/company/careers/project-manager-2/

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Project Manager
Boston, MA
Project Manager
Location: East Coast

 

The Project Manager is responsible for leading the implementation and deployment of Xactly’s on-demand ICM solutions. 

 

Specific responsibilities include:
  • Manage end-to-end solutions delivery and customer expectations
  • Develops project plan and monitors scope, project resources, tasks and milestones making course corrections when necessary using defined change control procedures.
  • Accountable for the financial management and budgeting process
  • Effectively applies methodology and enforces project standards
  • Facilitate status meetings and communicates with senior leadership & project stakeholders via weekly reports and presentations
  • Identifies, tracks, monitors and communicates project-related issues, scope changes, variances and contingencies that may arise during the implementation 
  • Travel to customer sites is required (up to 50%). Must live in a city with easy access to a major airport. Preferably New York/Boston
Requirements:
  • B.A./B.S in business, accounting, finance or information systems
  • Experience working with enterprise level clients and projects
  • Ability to manage and coordinate multiple long term projects 
  • Played the roles of technical project manager, functional lead, or technical lead in at least two enterprise application implementation projects (e.g., ICM, ERP, CRM, HRMS)
  • At least 4 or more years of experience in business or IT consulting
  • Knowledge of sales compensation and sales operations is a plus
  • Experience with SaaS or cloud technology is a plus
  • Strong analytical and structured problem solving skills
  • Enjoy working with customers at various levels
  • Excellent communication and presentation skills
 
About Xactly Corporation
 
With Xactly, companies of all sizes and industries can unleash the motivational power of their incentive compensation programs to inspire better employee performance and business results. Xactly’s secure, cloud-based incentive compensation and performance management solutions enable emerging businesses to Fortune 100s to easily design, manage and optimize incentive programs that save time, cut costs, reduce risk and align employee behaviors with corporate goals.
 
As evidence of Xactly’s continuous innovation and exceptional customer-centric culture, the Wall Street Journal twice named Xactly to its “Next Big Thing” list; Great Place to Work featured Xactly as one of the top 25 small workplaces in the nation in FORTUNE Magazine; and the Market Leader in Incentive Management by CRM magazine for the past five consecutive years. Salesforce.com customers also voted Xactly the best sales compensation management solution in the Salesforce AppExchange Customer Choice Awards. To learn how you can inspire better performance with Xactly, visit https://www.xactlycorp.com or call 1-866-GO-XACTLY (469-2285).

https://www.xactlycorp.com/company/careers/project-manager-3/

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PS Operations Admin or Analyst
Bangalore, India
 
PS Ops Admin
Current Tasks:
Partner Admin Support:
  • Logging all billing invoices from partners
  • Managing/rolling PO G-Docs
  • Creating Purchase Orders for partners
  • Creating Work Orders for all partners
 
Express Support:
  • Discounting SOWs for Express
  • Sending out Project Completion Surveys for Express
  • PS Project Creation in OA for Express
  • Post Bookings for Express to SFDC
  • Assigning Resources to projects in OpenAir for Express
  • Assigning hours to projects in OpenAir for Express
 
OpenAir Support for Incent:
  • Creating OpenAir/quickaarow weekly reports for Directors so that they can send report to customers
    nepstuib
JIRA Support:  
  • Project Setups for SIT and UAT
  • Creating/Editing Users
  • Creating Groups
 
To-be-Assigned Tasks:
Project Management OA Support   
  • Create and analyze various reports in OpenAir and SFDCto help ensure that all project-relevant data is tracked correctly and updated regularly. Will work directly with Project Managers and Engagement Managers to ensure resource bookings/burn projections are accurate.
  • Update and close PS SFDC opportunities

https://www.xactlycorp.com/company/careers/ps-operations-admin-or-analyst/


production operations

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Lead Network Engineer
San Jose, CA
Lead Network Engineer
Location: San Jose, CA
 
Responsibilities
  • Work closely with Xactly R&D, Operations and Engineering teams on next generation features and their impact on the network
  • Manage the operational design and support of the Xactly SAAS network infrastructure and interdependencies for our production networks
  • Lead architecture and design efforts for all customer facing production data center and backbone networks
  • Provide input into long-range networking requirements and operational guidelines, with a focus on meeting demands of a rapidly growing and scaling service, with experience delivering network orchestration and automation and also continuing to improve the performance and reliability of the network and the overall service
  • Troubleshoot network communication problems as they relate to routing and switching
  • Correlate detected network events to identify potential problems or root causes
  • Assist application and system owners in troubleshooting problematic network dependent applications
  • Serve as an escalation point for all network related issues
  • Participate in projects that involve existing network infrastructure
  • Participate in a formal incident rapid response process for high priority incidents
  • Collaborate with the team to insure that an incident’s underlying problems are managed and resolved
  • Be aware of and follow existing network management change procedures
  • Work outside of normal business hours when required (scheduled maintenance, outage response, last minute urgent requests)
  • Deliver network architecture documentation, standards documentation, and all typical design and architecture documentation of all new architecture and design decisions for consumption by engineering, implementation, and operations teams
  • Some travel may be required
 
Job Requirements
  •  BS/BA degree, or equivalent work experience
  • At least one relevant professional level certification such as the CCNP, CCIP, and JNCIP
  • 7+ years of progressive experience in networking and network security including VPN’s, enterprise routing, L3-7 switching
  • 7+ years direct experience required in the management and administration of network infrastructure – routers, switches, load balancers, SSL acceleration technology, etc. – in a high-availability infrastructure on a 24x7x365 basis with experience in global, production-scale infrastructure delivering multiple 9s of availability
  • Strongly versed across a variety of hardware and software manufacturers, and a high degree of comfort and experience in mixed vendor environments e.g. Cisco, Juniper, as well as developing and deploying solutions on open source technology
  • Proven expertise and ability developing next generation infrastructure, including requirements specification, vendor evaluation and selection, data driven POCs, load testing, automated test suites, vendor interoperability, pilot deployments, and iterative design
  • Deep understanding of security concepts and putting those concepts into practice in a network environment. Firewall, IDS, DDoS, etc. experience strongly preferred
  • Professional level of experience with developing highly resilient multi-site, high availability and disaster recovery network architectures.
  • Professional understanding of popular network communications protocols such as DNS, RPC, HTTP et cetera
  • Expert understanding of BGP (confederations, communities,) as well as real world implementation and troubleshooting experience
  • Excellent oral and written communication skills
  • Ability to manage several concurrent tasks and priorities
  • Very strong focus on the customer’s needs and a willingness to accommodate them
  • Self-motivation and the ability to work with almost minimal supervision
 
About Xactly Corporation
 
With Xactly, companies of all sizes and industries can unleash the motivational power of their incentive compensation programs to inspire better employee performance and business results. Xactly’s secure, cloud-based incentive compensation and performance management solutions enable emerging businesses to Fortune 100s to easily design, manage and optimize incentive programs that save time, cut costs, reduce risk and align employee behaviors with corporate goals.
 
As evidence of Xactly’s continuous innovation and exceptional customer-centric culture, the Wall Street Journal twice named Xactly to its “Next Big Thing” list; Great Place to Work featured Xactly as one of the top 25 small workplaces in the nation in FORTUNE Magazine; and the Market Leader in Incentive Management by CRM magazine for the past five consecutive years. Salesforce.com customers also voted Xactly the best sales compensation management solution in the Salesforce AppExchange Customer Choice Awards. To learn how you can inspire better performance with Xactly, visit https://www.xactlycorp.com or call 1-866-GO-XACTLY (469-2285).

https://www.xactlycorp.com/company/careers/lead-network-engineer/

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Senior Oracle DBA Engineer
San Jose, CA
Sr. Oracle DBA Engineer – (Job Number: SE-RG2)
 
A serious mission, a fun energetic place to get it done, Xactly.  We are a growing, fast-paced, Cloud (SaaS) based company in search of people who want to make a real impact on their team, the company, and the business world.  Twice named a top venture-backed company by the Wall Street Journal, we revolutionize the way sales teams are motivated and paid in every industry.  And we have a little fun while we do it.  The elegance of our saleforce.com-integrated software – and it is pretty cool – attracts dozens of new customers each quarter.  Our customer service and education programs engender loyalty from our clients.  A respectful team atmosphere, opportunities for career growth, a commitment to community, and yes, lots of laughter engender loyalty from our employees too.  Want to make a difference?  Want to have some fun?  Join us.
 
The Senior Oracle DBA Engineer will manage, monitor and improve the database architecture, operations procedures and processes to provide a high-availability, secure, efficient hosted production environment.  Define metrics and approaches for monitoring performance, availability and resource usage of our on-demand applications.  Work closely with the managed infrastructure and services provider to troubleshoot database, application and environment issues and work through to resolution. Run the day-to-day operations of Xactly’s Production Operations and management of multiple production, staging and development environments including 24X7 on-call support. Deliver key projects and deliverables on time. Work on a variety of complex technical and managerial problems under the direct supervision of the Manager/Director. Develop and refine standard production management processes and policies.  Ensure their integration into practice. Interact with Customer Support and Engineering regularly to resolve application issues and customer issues.    Position also requires 24/7 on-call production support on a rotational basis.       
 
REQUIREMENTS:
 
The requirement for the position of Senior Oracle DBA Engineer are a Bachelor’s degree in Computer Science, Computer Information Systems, or related field, and five (5) years of progressive, post-baccalaureate experience as an Oracle DBA Engineer or related position.  Education or experience background must include:  Five (5) years of experience with Historical Oracle database administration, automation and database management; Five (5) years of experience with complex analysis of systems and troubleshooting; Supporting migration and upgrades using Oracle Active Dataguard environment using Oracle Dataguard Broker; Monitor and fix plans for sub-optimal SQL queries; Informatica Powercenter tools to monitor and troubleshoot ETL issues; Implementing replication using Oracle databases for high availability (i.e., Dataguard, Golden Gate); and, monitoring and troubleshooting ETL issues in a data warehouse environment.
 
THIS IS A FULL-TIME (40 HOURS/WEEK, 8:00 AM to 5:00 PM) PROFESSIONAL POSITION
 
JOB LOCATION FOR POSITION LISTED ABOVE:  SAN JOSE, CA
 
To apply for the position, please email resume referencing the Job Number above to: careers@xactlycorp.com. 

https://www.xactlycorp.com/company/careers/senior-oracle-dba-engineer/


IT

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IT Intern
San Jose, CA

IT Helpdesk – Intern

Location: San Jose, CA
 
If you are looking for an opportunity to get your foot in the door with the potential for a career in IT, this could be the opportunity for you. We are looking for a recent graduate or someone that will be graduating soon. We are a growing, fast-paced, Cloud (SaaS) based company in search of people who want to make a real impact on their team, the company and the business world. Voted #3 venture backed start up by the Wall Street Journal, we revolutionize the way sales teams are motivated and paid in every industry. And we have a little fun while we do it. The elegance of our salesforce.com-integrated software, and it is pretty cool, attracts dozens of new customers each quarter. Our customer service and education programs engender loyalty from our clients. A respectful team atmosphere, opportunities for career growth, a commitment to community and, yes, lots of laughter engender loyalty from our employees too. Want to make a difference? Want to have some fun? Join us.
 
This person will work in the IT team, providing excellent internal IT support to Xactly Corporation’s global user community

Responsibilities

  • Primary responsibilities include help-desk telephone and mail support for server, PC, laptop, application, technical and network administration
  • Set up, configure and network new PCs, laptops and printers
  • Install and configure operating systems, software applications and upgrades using automated install procedures
  • Generate, track and close trouble tickets for facilities, PC, laptop, printer, server, application, technical and network support
  • Troubleshoot, diagnose and correct Servers and PC hardware, software and peripherals problems
  • Set up and maintenance of user accounts. Handles lockouts, expired passwords and password resets

Requirements

  • Current student working towards a related undergraduate degree
  • Excellent customer service, time management and organizational skills
  • High degree of personal integrity and professionalism
  • Excellent communication skills
  • Works effectively with minimal supervision in a collaborative environment
  • Able to adapt to a constantly changing environment
About Xactly Corporation
 
With Xactly, companies of all sizes and industries can unleash the motivational power of their incentive compensation programs to inspire better employee performance and business results. Xactly’s secure, cloud-based incentive compensation and performance management solutions enable emerging businesses to Fortune 100s to easily design, manage and optimize incentive programs that save time, cut costs, reduce risk and align employee behaviors with corporate goals.
 
As evidence of Xactly’s continuous innovation and exceptional customer-centric culture, the Wall Street Journal twice named Xactly to its “Next Big Thing” list; Great Place to Work featured Xactly as one of the top 25 small workplaces in the nation in FORTUNE Magazine; and the Market Leader in Incentive Management by CRM magazine for the past five consecutive years. Salesforce.com customers also voted Xactly the best sales compensation management solution in the Salesforce AppExchange Customer Choice Awards. To learn how you can inspire better performance with Xactly, visit https://www.xactlycorp.com or call 1-866-GO-XACTLY (469-2285).

https://www.xactlycorp.com/company/careers/it-intern/

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Systems Administrator
Bangalore, India

Systems Administrator

 

Description

A serious mission, a fun energetic place to get it done, Xactly. We are a growing, fast-paced, Cloud (SaaS) based company in search of people who want to make a real impact on their team, the company and the business world. Twice named a top venture-backed company by the Wall Street Journal, we revolutionize the way sales teams are motivated and paid in every industry. And we have a little fun while we do it. The elegance of our salesforce.com-integrated software – and it is pretty cool – attracts dozens of new customers each quarter. Our customer service and education programs engender loyalty from our clients. A respectful team atmosphere, opportunities for career growth, a commitment to community and, yes, lots of laughter engender loyalty from our employees too. Want to make a difference? Want to have some fun? Join us.

As the IT Network/System Administrator for Xactly, you will be primarily responsible for Xactly’s India office, ensuring 24X7 uptime for local VoIP and digital network, plus support for local servers and clients.  This includes securing the all the logical business assets and intellectual property behind the firewall.  It is critical that this person must understand networking, MPLS and VPN technologies, and be able to implement a secure network with multiple subnets and diverse systems.

Also, as we are a startup, you will be responsible for effective provisioning, installation/configuration, operation, and maintenance of systems hardware, software, and related infrastructure. The technology landscape is evolving, and the person in this role participates in technical research and development to enable innovation. They will also ensure that system hardware, operating systems, software systems, and related procedures adhere to the Vision of Xactly.  You will also take on projects and be responsible for all phases, including definition, analysis, design, build, testing and change management.

 
Responsibilities
  • Oversees the day-to-day operation of computer networks including hardware/software support, training, and special projects
  • Maintains and continuously seeks improvement of data connectivity for local area network (LAN), wide area network (WAN) and wireless systems
  • Interface with all teams / end-users to design and deliver enhancements.
  • Install new / rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements.
  • Generate, track and close trouble tickets for facilities, PC, laptop, printer, server, application, technical and network support
  • Develop and maintain installation and configuration procedures.
  • Contribute to and maintain system standards.
  • Research and recommend innovative, and where possible automated approaches for system administration tasks.  Identify approaches that leverage our resources and provide economies of scale.
  • Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs.
  • Provisioning and De-provisioning of access across systems and applications, including handling of lockouts, expired passwords and password resets
  • Provide daily helpdesk support per request from the user base.  Investigate, troubleshoot, and solve issues.
  • Repair and recover from hardware or software failures.  Coordinate and communicate with impacted constituencies.
  • Apply OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities. Configure / add new services as necessary.
  • Assist with inventory, audits of hardware, software and parts
  • Participate in establishing operational objectives
 

Requirements

  • Bachelor degree or equivalent
  • 5+ years experience in all areas of local and wide area networks management and administration including system configuration, setup, troubleshooting, planning, designing, implementation, and user support; experience supporting telecommunications equipment and virtual/wireless network appliances.
  • 3+ years experience in a fast-paced environment where you’ve supported multiple systems/applications
  • High degree of personal integrity and professionalism
  • Excellent communication skills
  • Works effectively with minimal supervision in a collaborative environment
  • Able to adapt to a constantly changing environment
  • Experience as a LINUX, VMWare and Windows Server administrator; certifications a plus
  • Experience supporting Mac and Windows machines in a shared environment
  • Experience supporting and troubleshooting multiple network technologies (switches, firewalls and wireless)
  • Experience administering an IP telephony system, Avaya preferred
  • Experience administering Cloud Applications a plus
  • Responsibilities include working evenings and weekends, sometimes with little advanced notice in an on-call role
 

https://www.xactlycorp.com/company/careers/systems-administrator/


customer success

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Customer Success Representative
San Jose, CA
Customer Success Representative
Location: San Jose, CA
 
The Customer Success Representative (CSR) position is an integral function for impacting Xactly’s over-all customer satisfaction. The position will be focused entirely and solely on the Xactly customer base with the following four areas defining the measurement of success:
  • Customer renewals 
  • Building deeper business relationships with our customers to ensure product adoption/usage 
  • Identifying and bringing to closure up-sell and cross-sell opportunities 
  • Measuring customer reference-ability
 
The CSR position will need to work closely and collaboratively with multiple departments within Xactly to be effective. The CSR role will report into the Customer Success organization.
 
Responsibilities:
  • Proactively identify and prioritize accounts to focus efforts within a defined territory based on perceived risk, potential growth, strategic value and renewal time frame
  • Develop specific account plans for each customer that outlines their critical success factors for renewal and customer adoption of new products that ultimately results in additional sales and or a positive customer reference
  • Have a complete understanding of the Xactly products and working knowledge of complementary products and services 
  • Act as a liaison between other Xactly departments (e.g. customer support, sales, professional services and product management) to collaborate on specific sales opportunities, customer related projects or, as needed, to escalate critical customer issues
  • Work collaboratively with RSMs and CSRs who are responsible for driving the original customer transaction and revenue opportunity
  
Qualifications and Experience:
  • Bachelor’s degree required 
  • Account management experience required (full-cycle contracts and renewals preferred) 
  • Relevant industry experience in High Tech/Enterprise Software 
  • Excellent presentation, written and verbal communication skills 
  • Experience working with executive level personnel 
  • Proven time management skills with the ability to prioritize tasks 
  • Work well under pressure
  • Results oriented individual 
  • Team player 
 
About Xactly Corporation
 
With Xactly, companies of all sizes and industries can unleash the motivational power of their incentive compensation programs to inspire better employee performance and business results. Xactly’s secure, cloud-based incentive compensation and performance management solutions enable emerging businesses to Fortune 100s to easily design, manage and optimize incentive programs that save time, cut costs, reduce risk and align employee behaviors with corporate goals.
 
As evidence of Xactly’s continuous innovation and exceptional customer-centric culture, the Wall Street Journal twice named Xactly to its “Next Big Thing” list; Great Place to Work featured Xactly as one of the top 25 small workplaces in the nation in FORTUNE Magazine; and the Market Leader in Incentive Management by CRM magazine for the past five consecutive years. Salesforce.com customers also voted Xactly the best sales compensation management solution in the Salesforce AppExchange Customer Choice Awards. To learn how you can inspire better performance with Xactly, visit https://www.xactlycorp.com or call 1-866-GO-XACTLY (469-2285).

https://www.xactlycorp.com/company/careers/customer-success-representative/


customer support

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Sr. Director, Global Customer Support
San Jose, CA
Sr. Director, Global Customer Support
Location: San Jose, CA
 
Xactly Corporation is currently seeking a Senior Director, Customer Support to lead all aspects of the Customer Support organization and the expansion of the team and support offerings to serve customers globally. The Customer Support organization currently has personnel located in San Jose, CA – London, UK and Bangalore, India. This role will report directly to the SVP of Customer Success and Support.
  
Job Responsibilities:
  • Execute on the overall vision and strategic plan for the Customer Support (CS) organization
  • Provide high-quality customer support within defined and measurable service levels, including global 24/7 support
  • Deliver leadership that motivates a well executing CS team by aligning their efforts to the vision and mission of the organization
  • Develop and direct a first and second line customer support team (team consists of two types of support personnel – application level support and technical support individuals)
  • Develop, track/monitor and analyze key customer support metrics to manage the organization effectively – for example
  • Manage a utilization model for hiring capacity
  • Analyze support tickets for trending and type of tickets that can define actionable tasks/ projects for the CS organization or other cross-functional organizations
  • Report and act on customer support satisfaction rating based on ticket handling
  • Manage and scale multiple support offerings
  • Manage escalation of critical customer issues, working closely with internal teams. Teams include: Engineering/QA, Operations, Product Management, Professional Services and occasionally Sales
  • Coordinate with Production Operations, Engineering and Product Management on escalations, product issues and enhancement requests
  • Build strong customer relationships by addressing customer escalations and managing customer expectations
  • Manage day-to-day operations and team utilization, while striving for the highest standards of quality with all types of customer interactions
  • Utilize and advise on innovative tools and technology to provide customers with highly effective and responsive support options (e.g. customer portal, support ticketing system, telecom systems, etc.)
  • Hire, develop and mentor Support team members, building a culture of excellence and exceptional customer experiences
 
Qualifications and Experience:
  • Experience as a Director of a successful customer support team in an enterprise software environment and in a SaaS business model
  • Strong understanding and knowledge of the customer support role in a successful enterprise cloud environment
  • Demonstrated ability to lead mangers and successfully manage global, distributed teams across cultures and geographies (core team in San Jose, CA with a support office in London, UK and Bangalore, India)
  • Experience supporting a mission-critical business application
  • Able to collaborate cross functionally and with external stakeholders 
  • Experience managing both first-line and second-level support teams
  • A passion for building a culture of quality and operational excellence with the goal of creating exceptional customer experiences
  • Excellent customer management instincts and abilities
  • Strong written and verbal communications
  • Willing and able to address escalated client issues effectively
  • Able to travel domestically and internationally
  • Bachelor’s Degree required as a minimum
 
About Xactly Corporation
 
Xactly Corporation delivers on-demand sales compensation applications that enable companies to incent right and sell more. In today’s spreadsheet paradigm, companies tend to simplify or unnecessarily complicate their incentive programs. These programs, delivered with no real-time visibility often leave the sales force unmotivated, resulting in unpredictable results. Xactly products allow companies to easily and affordably design, implement, manage and audit optimized incentive programs. With these improved programs in place, Xactly products provide sales with unprecedented real-time visibility via the web. The combination of the right incentives with complete visibility motivates sales to sell more. 
 
There are over 14 million sales people in the U.S. and collectively these people are paid over $800 billion annually! That is bigger than all of Social Security spending in the U.S. This is a huge market opportunity and Xactly is the leader right in the middle of this market with our cloud-based, big data incentive compensation platform. Our vision is to empower all companies to incent right and we are looking for top people who will help us deliver on this huge vision.
 
As a prospective Xactlian (what we call our employees), it is great for you to know that we are guided by our core “C.A.R.E.” values, which you can see on our website @ https://www.xactlycorp.com/company/xactly-trust/ (By the way… although Fun is not in our core values statement, we are a fun place to work with a great family / work life balance.)
 
We offer a comprehensive benefits package including medical, dental, and vision coverage, FTO, (12) paid holidays, 401k plan, and competitive salary and equity. 
 
Further, and also important to you, we won the Top Places to Work in the Bay Area Award and have also won the nationally known, Fortune magazine sponsored Great Places to Work Award @ http://www.greatplacetowork.com/2012-best-workplaces/xactly-corporation
 
If you are an A-player and you need to feel the boat move when you stick your oar in the water, then Xactly may be the best place for you. We would love to hear from you.
 
#hiring #sanjosejobs #customersupport #SaaS

https://www.xactlycorp.com/company/careers/sr-director-global-customer-support/


alliances-channels

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Director, Salesforce.com Alliance
San Jose, CA

A serious mission, a fun and energetic place to get it done, Xactly.  We are a growing, fast-paced, Cloud (SaaS) based company in search of people who want to make a real impact on their team, their company and the business world. 

As one of Salesforce.com’s (SFDC) most strategic and long-standing ISV partners, we are looking for an experienced Alliance professional to continue to manage, expand and differentiate our partnership with SFDC.  The position will involve understanding of our industry leading Incentive Compensation Management (ICM) solution to engage and forge SFDC in new go-to-market (GTM) models and sell-with opportunities, and to support the Xactly sales team in closing more business into the SFDC install base.   

The SFDC Alliance Director will engage and interact significantly with key Xactly stakeholders across product management, engineering, sales and sales consulting, and product marketing. The position will also include coordinating and conducting internal sales enablement activities such that the value and benefit of our most strategic ISV partnership is fully realized and capitalized by the Xactly sales teams.   In addition, significant coordination with other Alliance team members who are managing SFDC-related partnerships (Apttus, Steelbrick, Docusign, Workday, Intacct, etc.) and consulting partnerships is key to ensure we are maximizing our leverage across the entire Xactly ecosystem.   

This role will be based in San Jose/Bay Area and will involve travel. This position will report to the VP of Global Alliances & Channels.

Your Responsibilities will include:

  • Develop an overall vision, strategy, and execution plan for the SFDC Alliance
  • Build and execute the right strategic alignment between Xactly and SFDC, including driving go-to-market programs, solution development, field enablement and technical alignment across multiple organizations
  • Create significant and impactful relationships with key SFDC professionals across multiple organizations (Sales, Sales Engineers, Alliances, etc.) and levels
  • Drive field-level engagement and support relationships between Xactly and SFDC sales teams through both scalable/programmatic and targeted/grass roots activities
  • Collaborate with Partner Marketing to develop and execute against lead generation and opportunity influence plans
  • Establish and track key partnership success metrics
  • Forecast and report on a regular cadence all SFDC-involved deals

Your Background

The SFDC Alliance Director should be an energetic, decisive and experienced professional with a high-energy approach.  The candidate will leverage existing business relationships to drive growth and will constantly look for opportunities to position Xactly for success. 

  • 10 or more years in a partnering-related role, including experience with enterprise SaaS solutions and ISVs
  • Sales Incentive, CRM and or HCM/HR experience and/or a strong SFDC network is a plus
  • Exceptional interpersonal skills and ability to communicate professionally with partners, customers, and internal cross-functional teams including Sales, Marketing & Engineering 
  • Comfort with building strong relationships at all levels of the partner organization
  • Proven ability to generate revenue through alliance partnerships
  • Ability to lead development of joint value proposition along with GTM strategies for partners
  • A structured thinker with superior writing, presentation, and problem solving skills
  • Ability to manage multiple projects, determine project urgency and execute detailed action plans
  • A true self-starter who can quickly assess business requirements and become a trusted and integral part of the Xactly team.
  • Creative, flexible, and innovative team player with an upbeat and assertive personality
  • Highest level of personal and professional ethics and integrity
  • Team leadership capabilities via direct and indirect reporting lines
  • Hands-on, and “does what it takes” attitude to drive success
  • Strong business acumen and negotiation abilities
  • BA/BS in Business or Computer Science, MBA preferred

https://www.xactlycorp.com/company/careers/director-salesforce-com-alliance/

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