We aim to Evangelize, Enable, and Ensure.This means we make our mission to preach our vision and make our value known to the marketplace. We build the best product and get it running quickly. In addition we make sure that people love using our products and become enthusiastic supporters of Xactly because of the value we create for them.
Everything we do is about achieving total CUSTOMER SUCCESS. We are committed to delivering products and services that make our customers thrive. We hold ACCOUNTABILITY and integrity at the core of everything we do. We are personally accountable for our actions to our customers, our partners, and to each other. We foster an environment of teamwork and mutual RESPECT. We respect our peers, our customers, and our partners. We respect diversity and openness. We are passionate about innovation and quality; we demand EXCELLENCE in everything we do. We set high standards for excellence and aim to exceed them.
XactlyOne organizes volunteer opportunities and projects for employees, and encourages them to take action and donate their time and talents in their local neighborhoods. XactlyOne volunteers strive to make a meaningful impact and create positive changes. The rewarding experience of helping others further strengthens the Xactly team.
Whether we’re sweating it out on the track at Relay for Life, stocking backpacks with back-to-school supplies for the Giving Tree, or channeling our inner creative geniuses while painting and restoring homes for the elderly, our XactlyOne committee ensures that our values extend far beyond the walls of our building.
Xactly has been honored to receive many workplace awards, from Great Places to Work 2013, The Small Business Influencer Award 2013, to the 2013 CRM Market Winner. In addition we’ve been recognized as a Top Place to Work by the Bay Area News Group, received a Customer Choice Award for our app, and were awarded a Ventana Research Technology Innovation Award this year. These, and many other prestigious accolades, reaffirm our belief that our company and product are one-of-a kind.
When the sale’s bell rings in our offices, it tells everyone that a deal has been made. Around the world, this simple act reminds us that we’re all working together toward a common objective.Xactly San Jose is located downtown, in the center of the Silicon Valley. Our office is just a block from the Guadalupe River Trail, and is walking distance from everything downtown San Jose has to offer. Our office’s proximity to entertainment in San Francisco and beach days in Santa Cruz ensures that Xactlians always have something fun to do on the weekend, and a quick walk to the SAP center means winters filled with Hockey games (go Sharks!) and plenty of great concerts.Our team’s effectiveness is rooted in the fact that we are connected by our commitment to collaboration and each of us is devoted to our success as a company.
Xactly’s newest office just opened its doors in Washington D.C. this March. The latest Xactly location represents our company’s first East Coast office, and is located at 11th and Pennsylvania Avenue in the heart of the Nation’s Capitol. The downtown location is at the center of Washington D.C.’s booming tech scene and close to the White House, National Mall, and National Museum of American History. The building blends Washington’s historic character and charm with today’s more sophisticated tech residents and SaaS start-ups. We’re in good company with organizations like LivingSocial, TrackMaven, and Carfax also calling D.C. home. The building’s collaborative layout has Xactly employees excited for the opportunity to work in the modern new environment. This office helps to support Xactly’s growth across the U.S. and better serve customer and market demand.
Located in the LoDo district, near to Coors Field and surrounded by a bustling art and music scene, our Denver office matches the pulse of the city with its fast paced, lively, and active atmosphere. We pride ourselves on creating a team environment where everyone’s door is open, regardless of the level employee. Our passion for what we do is integral to who we are, and when you love what you do as much as us you’re always seeking ways to perfect your craft and enhance your product. Xactly Denver is home to a creative group of professionals who enjoy exploring the surrounding galleries and restaurants to celebrate victories on a Friday evening and then hit the ground running Monday morning to collaborate with various departments and leverage our diverse expertise. We’ve become a close-knit group by both focusing on company goals at the office and bonding at off-site activities like Monday night bowling, picnics near the ball park, the annual Halloween party, and fantasy football leagues.
Xactly UK is located in Moorgate in the bustling City of London, close to great facilities and excellent network links. The office has a very collaborative culture, and the team shares a space that facilitates a good flow of information and sharing of ideas. The UK employees represent a growing team that brings together people from a range of countries, including England, Ireland and the Netherlands adding diverse perspective to the workplace. The UK team also participates in the Xactly One committee through volunteering, either as a team or individually, to local charities. The London office is the headquarters for Xactly in EMEA and offers great opportunities to join a growing team as the company builds its presence across the region. There will be a great deal of room for professional development and a positive career trajectory; it’s an exciting time to get on board!
Our Bangalore office is located in a technology hub that’s been called “the Silicon Valley of India.” Employees enjoy flexible time, on the job perks, the opportunity to work from home and diverse technologies to explore. Silicon India magazine recently named Xactly #1 on their list of “India’s 50 Best Small and Startup IT Companies to work with 2013.” Employees are very proud of the title and agree that Xactly is a “fun, healthy place to work, with lots of freedom to share ideas.” Xactly Bangalore supports new and existing employees to the utmost. New hires are treated to lunch and conversation with Xactly Co-Founder, Satish K. Palvai, as well as a “buddy” who helps them acclimate to the new environment. This exemplifies our C.A.R.E values and our concern and dedication for everyone in the Xactly family. Our Bangalore office is also highly involved in the Xactly One committee and appreciates the opportunity to support local charities and other philanthropic ventures like volunteering and giving back to schools and orphanages.
Customer Support Representative
Location: London, England
Xactly is building the best Customer Support department on the planet! Are you ready to make this mission happen? We take Customer Satisfaction seriously–it is the core of every Xactlian on the planet. We also make every other department in the company jealous about how awesome it is to work on the Support Team.
You are a passionate person, about something, and you love to show it. You enjoy interacting with people, and your friends find that you have boundless energy. You love Tech and Learning, are fascinated by cool apps, and are looking to show your peers how to use these apps to make life easier/ better. You are looking to get that first tech job, or potentially the second because the first didn’t work out, in a place where you can grow in your career.
What you will do
– Be the best Customer Support Rep that anyone has ever met.
– Be looking to build friendships/ relationships with our Customers on the phone, troubleshoot their problems, and leave the interaction with positive vibes.
– Collaborate with cross-functional teams and build strong relationships with your peers.
– Follow up on tickets via email, phone and our ticketing system, escalating where necessary, but also having the passion to learn the solution for next time.
– Race Go-karts, watch the Sharks with the Support Team, consume copious amounts of free food, high-five Xactlians, and most importantly, be yourself.
Why you will be great
– You have some Customer / retail experience
– You are an organized self-starter, and can prioritize work
– You have great communication skills, and can teach/ evangelize where needed
– You can quickly troubleshoot problems
– You are a great Team Player
We offer great growth opportunities for strong performers and we also have a top-notch culture & benefits. Our strong C.A.R.E. values – customer focus, accountability, respect & excellence – guide our every move, allowing us to be a leader in the incentive compensation & performance management market. We set the example with excellent customer experience and deliver an award winning SaaS (Software-as-a-Service) product!
Read all about us at www.xactlycorp.com!
Highly Desired Experience in One or More of the Following Areas:
Sr Cognos Developer
Location: Anywhere, USA
A serious mission, a fun energetic place to get it done, Xactly. We are a growing, fast-paced, Cloud (SaaS) based company in search of people who want to make a real impact on their team, the company and the business world. Twice named a top venture-backed company by the Wall Street Journal, we revolutionize the way sales teams are motivated and paid in every industry. And we have a little fun while we do it. The elegance of our salesforce.com-integrated software – and it is pretty cool – attracts dozens of new customers each quarter. Our customer service and education programs engender loyalty from our clients. A respectful team atmosphere, opportunities for career growth, a commitment to community and, yes, lots of laughter engender loyalty from our employees too. Want to make a difference? Want to have some fun? Join us
At Xactly, we aspire and strive to be exceptional in everything we do. We have worked diligently to create a unique company and corporate culture. As part of that process, we are guided by a group of core values. These values provide us with a common framework for conducting ourselves internally and externally centered on CARE.
About Xactly Corporation
With Xactly, companies of all sizes and industries can unleash the motivational power of their incentive compensation programs to inspire better employee performance and business results. Xactly’s secure, cloud-based incentive compensation and performance management solutions enable emerging businesses to Fortune 100s to easily design, manage and optimize incentive programs that save time, cut costs, reduce risk and align employee behaviors with corporate goals.
As evidence of Xactly’s continuous innovation and exceptional customer-centric culture, the Wall Street Journal twice named Xactly to its “Next Big Thing” list; Great Place to Work featured Xactly as one of the top 25 small workplaces in the nation in FORTUNE Magazine; and the Market Leader in Incentive Management by CRM magazine for the past five consecutive years. Salesforce.com customers also voted Xactly the best sales compensation management solution in the Salesforce AppExchange Customer Choice Awards. To learn how you can inspire better performance with Xactly, visit http://www.xactlycorp.com or call 1-866-GO-XACTLY (469-2285).