With our sales CRM solutions, effortlessly prepare, adjust, and approve data. Any data, such as revenue generated (e.g., total revenue, ARR, MRR), pipeline health (e.g., conversion rates, close rates, sales cycle length), and customer value (e.g., churn rate, customer lifetime value) can be assessed. Then, utilizing the discoveries made from that data, payouts can be made and arm go-to-market teams with the visibility and transparency within the solutions they use every day. Explore Xactly for CRM.
Frequently Asked Questions
What is a sales CRM?
A sales Customer Relationship Management (CRM) system, such as Salesforce or Microsoft Dynamics 365, acts as the primary "system of record" for all customer-facing activities. It captures every stage of the buyer journey—from lead generation to the final "Closed/Won" status. However, to maximize the ROI of a CRM, organizations use Xactly for CRM to layer compensation and performance data directly on top of these records, turning a simple database into a powerful motivational tool for sales reps.
What does implementation look like alongside Salesforce or Microsoft Dynamics?
Implementation is designed to be "native," meaning Xactly functions directly within your existing Salesforce or Dynamics instance. Unlike traditional integrations that require constant data shuffling, Xactly connects via pre-built connectors to synchronize objects like Opportunities, Products, and Users. This "plug-and-play" approach ensures that your existing workflows remain unchanged while adding a layer of automated SPIF management and real-time commission tracking without needing a dedicated specialist to manage the sync.
How do revenue platforms integrate with Salesforce and other major CRMs?
Revenue platforms integrate through deep, bi-directional API connections that allow for "real-time data orchestration." For Salesforce and Microsoft Dynamics, this means Xactly doesn't just pull data—it lives inside the CRM. This integration eliminates the need for manual CSV uploads and ensures that any change in a CRM record (such as a deal value adjustment or a change in close date) is immediately reflected in the representative's performance dashboard and potential payout.
How do revenue operations teams break down data silos between CRM, ERP, and HRIS?
RevOps teams use Xactly to bridge the gap between the "Front Office" (Salesforce/Dynamics) and the "Back Office" (ERP systems like NetSuite and HRIS systems like Workday). By centralizing data from these disparate systems, Xactly creates a Single Source of Truth. This allows RevOps to automatically validate CRM sales data against ERP financial records, ensuring that commissions are paid only on verified revenue, while HRIS data ensures that quotas and territory assignments are always aligned with current staffing levels.
What are the keys to integrating compensation data back into CRM records?
The most effective integrations prioritize "In-Flight Visibility" for the sales team. Key strategies include:
- Native Dashboards: Surfacing commission data directly on the Salesforce or Dynamics homepage so reps can see their attainment daily.
- Estimated Commissions: Integrating a "what-if" calculator on individual CRM Opportunity records, showing reps exactly what they stand to earn before they close a deal.
- Automated SPIF Tracking: Using CRM-native reporting to track time-bound competitions and spot bonuses, providing immediate gratification for specific sales behaviors.
- Auditability: Ensuring that every commission line item is hyperlinked back to the original CRM record, allowing for quick dispute resolution and total transparency.