Xactly CEO to Discuss Customer Success Best Practices At Pulse 2013 Conference

Leading Panel of CEOs from Box, Gainsight, Xactly and Zuora Talk Strategies for Building a Successful Customer-Centric Culture at Inaugural Event
May 29, 2013
2 min read

San Jose, Calif. – May 29, 2013 – Xactly Corporation founder, president and CEO Christopher W. Cabrera will join a panel of leading CEOs from Box, Gainsight and Zuora to share customer success best practices at the Pulse Conference 2013. Companies are placing a renewed focus on customer retention and growing the lifetime value of their current customer base. During the panel, hosted by WIRED Magazine, Cabrera will discuss how companies can proactively manage retention and improve loyalty by building a customer-centric culture. The event will take place on Thursday, May 30 at the Four Seasons Hotel in San Francisco.

Xactly helps organizations of every size and industry unleash the power of incentive compensation to inspire and motivate better employee performance and business results. Along with sharing customer success best practices, Cabrera will provide examples of how forward-thinking companies can leverage advancements in cloud, SaaS, analytics and CRM to better understand their customers, extend their reach, increase sales and raise profitability.

The panel, “What Your CEO Thinks of Customer Success,” will be moderated by WIRED senior editor Michael Copeland and feature Cabrera along with executives Aaron Levie, CEO of Box, Nick Mehta, CEO of Gainsight and Tien Tzuo, CEO of Zuora.

What: “What Your CEO Thinks of Customer Success” at the Pulse Conference 2013 When: Thursday, May 30, 2013, 4:15 p.m. PT - 5:00 p.m. PT Where: Four Seasons Hotel, San Francisco

The Pulse Conference 2013 will bring together more than 200 executives in SaaS, software, cloud computing, advertising, as well as a range of other B2B industries, to discuss customer success strategies and best practices for helping companies proactively manage retention, reduce churn and identify up-sell opportunities within their existing customers. They will also share best practices on developing a customer-centric culture and discuss how companies can organize, plan, staff, train, analyze, cost justify and automate customer success efforts. Learn more about the event and register here: http://customersuccess.org/

Additional Resources

About Xactly Corporation With Xactly, companies of all sizes and industries can unleash the motivational power of their incentive compensation programs to inspire better employee performance and business results. Xactly’s secure, cloud-based incentive compensation and performance management solutions enable emerging businesses to Fortune 500’s to easily design, manage and optimize incentive programs that save time, cut costs, reduce risk and align employee behaviors with corporate goals.

As evidence of Xactly’s continuous innovation and exceptional customer-centric culture, the Wall Street Journal twice named Xactly to its “Next Big Thing” list; Great Place to Work featured Xactly as one of the top 25 small workplaces in the nation in FORTUNE Magazine; and Salesforce.com customers voted Xactly the best sales compensation management solution in the Salesforce AppExchange Customer Choice Awards. To learn how you can incent right and achieve more with Xactly, visit https://www.xactlycorp.com/ or call 1-866-GO-XACTLY (469-2285).

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Neil Torres Blanc & Otus Public Relations Tel: 415-856-5140 Email: ntorres@blancandotus.com