What is #XactlyLovesMe?

Blog
Feb, 14 2020
3 min read
Customer Focus is Xactly’s first core value, but how do we put this into action and show our customers how much we care about them? That was the question, and #XactlyLovesMe was the answer!

If you’ve been part of the Xactly family for a while now, then you’re likely familiar with the hashtag #XactlyLovesMe. It started nearly five years ago when a group of Marketers sat in a room together and thought about what they really wanted to communicate to our customers, employees, prospects, and friends.

After some brainstorming, someone suggested, “Xactly loves me.” At first, we weren’t sure what to think. We’d never heard of a company telling its customers that it loved them. Some of us questioned, “can we really say that?” But the more that we repeated it, the more that we realized it was completely in alignment with our first core value, Customer Focus, and everything that we believe in as an organization. We do love our customers and we want them to know that. 

But what does it actually mean?

The slogan has now moved far beyond a hashtag or a clever saying to put on a t-shirt. It has embedded itself in the culture of our entire organization and is part of everything we do. After all, who doesn’t want to feel the love? Over the years, the meaning of XactlyLovesMe has grown and expanded. Here’s what Xactly’s CEO Chris Cabrera had to say about the role that customer love plays in our organization: 

“Customers are at the heart of everything Xactly does and stands for. For us, that means engaging our customers in true partnership based on shared knowledge, accountability, respect and the continuous drive to create excellence together.”

Today, XactlyLovesMe represents the greater idea that taking care of our customers, having their back, and focusing on providing a positive experience through every interaction with us, is always at the forefront of everything that we do. 

Where can you experience ‘the love’? 

XactlyLovesMe is a motto we live by and something we bring to life through our actions, our jobs, and especially our events. In honor of Valentine’s Day, we’d like to invite you to our annual SPM summit, Xactly Unleashed. And, we’d like to give you a special deal on pricing to ensure that you feel the love. 

Register for your Xactly Unleashed pass TODAY to receive our Valentine’s Day flash sale pricing. Use code SHARE at checkout—deal ends 2/14!  

Don’t just take it from us! 

Since the inception of the XactlyLovesMe hashtag five years ago, our customers and partners have shown us that whether they are at a user event, hanging with us at Unleashed or Dreamforce, or attending a Xactly party, they feel the Xactly love as well: 

"When Xactly keeps on making pleasant surprises and especially just in time for the weekend! #justintime #xactly #makingworkfun #surprises #kudos"

- Jolanta Nauronyte, OutSystems

"I was a fan before, but I'm a devotee now! Thanks for the swag @Xactly @joshweckesser #xactlylovesme" 

- Evan Johnson, Salesforce

"Thanks for lunch and a great out of the way place to watch the @Dreamforce Keynote. @Xactly #xactlydf16 #xactlylovesme" 

- James Mayfield

"#xactlylovesme, and we love Xactly, @IlluminateVC #DF15" 

-Benjamin Bayat

"OMG that is amazing! Don't think I ever won anything before! Thanks @Xactly #DF15 #xactlylovesme"

- John Dean

"Thank you to @Xactly for hosting such a great Customer Appreciation Party last night! #CC17 #xactlylovesme"

- Canidium

Save Your Spot! 

#XactlyLovesMe are words we live by, and it’s our way of giving back to our community by continuously searching for new ways to show our clients how much we love helping their businesses grow and thrive.

Ask yourself this—are you looking to learn how to get the absolute most out Xactly’s solutions and learn more about the future of SPM? Then look no further than Xactly Unleashed. Our 3-day event brings together over 2,000+ sales, finance, sales ops, and compensation professionals for the largest, most extensive Sales Performance Management (SPM) summit. 

Here’s a breakdown of what you can expect:

  • Day 1 - Xactly University Training: full-day training from our Xactly University experts. get hands-on product knowledge in your choice of six different all-day courses (must have Training Only or All-Access Pass to attend trainings)
  • Day 2 - Industry Insights & Specialty Breakout sessions: Hear about the state of sales performance management, best practices, and advice from experts.
  • Day 3 - Deep Dive into Xactly: See where we’re heading, product roadmaps, and updates to the Xactly platform.

Added Bonus: take advantage of the endless opportunities to network with peers along with our ever-anticipated #XactlyLovesMe Party, which will take place Wednesday night). So don’t wait, reserve your 3-day pass NOW! 

See you there!

Author
bernie
Bernard Kassar
,
Chief Customer Officer

Bernie Kassar is responsible for Xactly’s global customer experience, including customer loyalty, service, and relationships, in addition to driving a customer-centric experience throughout the company.