Cascade Orthopedic Supply Lifts Sales Performance and Profits with Xactly Express

Xactly Helps Cascade Use Compensation More Strategically to Drive Better Results
Mar 27, 2012
2 min read

SAN JOSE, Calif. – March 27, 2012 - Xactly Corporation, the industry leading cloud-based provider of incentive compensation management, today announced that Cascade Orthopedic Supply has improved business performance by achieving strategic visibility into sales with Xactly Express.

A major supplier to the Orthotics & Prosthetics (O&P) industry for more than 30 years, Cascade Orthopedic Supply offers the industry’s most comprehensive product line to certified, independent O&P professionals throughout North America. To calculate sales commissions, top management would spend hours running manual reports and crunching numbers on spreadsheets, a time intensive process that offered reps little visibility into their commissions.

When a strategic acquisition doubled Cascade’s sales force overnight, the company decided it was time to abandon its painstaking spreadsheet-based compensation process. Cascade had also recently implemented Salesforce CRM to automate CRM, and wanted a complimentary solution that would accelerate user adoption. Cascade discovered Xactly Express could deliver the required automation, visibility and management reporting necessary, directly within Salesforce CRM.

“The implementation of Xactly Express was fairly easy, and the impact on the company was rapid and highly positive,” said James Mayfield, business analyst, Cascade Orthopedic Supply. “It has delivered the benefits we were looking for, and has really opened our eyes and enabled us to use compensation strategically like a much bigger company.”

Today, Xactly Express is helping Cascade Orthopedic’s sales team perform better. Cascade’s sales reps can now check their compensation and sales numbers daily via up-to-date reports and dashboards. The added visibility allows representatives to be more accountable and empowers them to set their own quotas. With a comprehensive view of accounts, the team can take a more strategic approach to selling, providing the company with a large sales performance advantage. Direct integration and single sign-in with Salesforce CRM has also helped drive deeper adoption and higher daily usage of Salesforce CRM across the sales team.

Xactly has streamlined and reduced the costs of Cascade’s overall sales compensation management process. The automated system has nearly eliminated disputes over commissions, and a single admin now handles the process part time, freeing up management to focus on more strategic initiatives. As Cascade continues to grow, the system can scale to accommodate its expanding sales force as well as increasing sales compensation complexity.

“Xactly Express gives us the tools we need to do a lot of things that make sound business sense, but that we could not have even considered doing in the past. Xactly Express is not just a compensation management tool – it’s a business success driver,” added Mayfield.

Additional Resources

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About Xactly Corporation

Xactly Corporation is the market leader in on-demand sales compensation and sales performance management. The company’s suite of sales compensation and related sales performance management products enables sales and finance executives to design, implement, manage, audit and optimize sales commission management programs easily and affordably. Xactly’s solutions automate the process of aggregating data from disparate systems into a secure, hosted repository, and enable companies to leverage this business data, which is the lifeblood of sales performance management. Xactly helps companies improve operational performance, optimize sales effectiveness, proactively manage risk and compliance, and maximize profits. The Xactly family of products is used by sales and finance executives, compensation analysts, sales operations and sales professionals across a variety of industries, ranging from SMBs to large enterprises. For more information, visit or call 1-866-GO-XACTLY (469-2285).

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Xactly Corporation. All rights reserved. Xactly, Xactly Incent, Xactly Express and “Incent right. Sell more.” are trademarks or registered trademarks of Xactly Corporation.

Joan Levy

Blanc & Otus Public Relations

Tel: 415-856-5110