Strategic Services

Technology & Process Optimization

Xactly Strategic Services is a business consulting division that utilizes Incentive Compensation Management (ICM) best practices and expert knowledge to help clients optimize their sales compensation program.

Prepare for ICM Success

Identify and eliminate existing challenges in your current ICM program before the implementation of technology.

Assess and Monitor Your ICM Program

Gain visibility and insights into the effectiveness of your ICM program.

Optimize Administration & Change Management

Identify and eliminate inefficiencies in your organization’s current incentive compensation management program.


Assess & Improve

Get a comprehensive review of your ICM program, identify gaps and inefficiencies, and receive prioritized recommendations to maximize the return from your sales compensation program.

Engagements will provide clients with feedback and guidance related to:

  • System enhancements & configuration changes
  • Business process & governance improvement
  • Reporting & analytics

"The comparison to ICM best practices and the recommendations on how to improve our processes allowed us to think strategically about taking our incentive compensation program to the next level.  Receiving a roadmap and action plan on how to make high impact improvements in the most efficient way was an invaluable benefit to OpenText."

– OpenText


Implementation Readiness & Project Planning

Elevate your ICM program with a process evaluation and an optimization plan designed to help your organization achieve sales compensation best practices.

  • Managing business process redesign
  • Identifying appropriate data integration dependencies and mappings
  • Creating effective testing strategies and governance models
  • Defining end-user deployment and adoption roadmap
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Succeed with ICM Optimization Workshops

Xactly Strategic Services offers focused workshops, helping your organization formulate strategy and action plans related to incentive compensation reporting and analytics, sales end-user utilization, data integration and/or change management processes.


Signs Your ICM Program Could Use an Assessment

  1. Configuration changes due to plan changes
  2. Unclear understanding of existing functionality available
  3. A need to eliminate manual processes
  4. Acquisition/ New Business Integration
  5. Need to improve end user adoption
  6. Improve strategic reporting and IC analytics

"With the help of Xactly Strategic Services, we were able to better define our 
configuration requirements as well as create a future state roadmap that will allow 
us to continue to improve and elevate our sales compensation processes,
enabling us to become a World Class sales compensation company."

– Manheim/ COX Automotive